Your Health, Our Priority
At ProtectHealth, we understand that navigating the complex world of health insurance can be overwhelming. That's why we're dedicated to providing our clients with personalized service, expert guidance, and a wide range of affordable health insurance options. Our team of knowledgeable and compassionate agents is committed to helping you and your loved ones stay protected and healthy.
Our Services
At ProtectHealth, we offer a comprehensive range of health insurance services designed to meet the unique needs of each individual and family. Whether you're looking for major medical coverage, Medicare plans, or specialized coverage for chronic conditions, our team of experts is here to guide you every step of the way.
- Major Medical Insurance: Our agents can help you find a major medical plan that meets your coverage needs and budget. We'll work with you to compare plans, explain the benefits, and ensure that you have the coverage you need to stay healthy.
- Medicare Plans: As a licensed Medicare broker, we can help you navigate the complex world of Medicare plans. Our agents will work with you to find a plan that meets your specific needs and budget.
- Specialized Coverage: We understand that everyone has unique health needs. Our agents can help you find specialized coverage for chronic conditions, such as HIV, cancer, or long-term care.
- Gap Insurance: We offer gap insurance policies that can help bridge the gap between high medical bills and your insurance coverage.
- Dental and Vision Insurance: Our agents can help you find a dental and vision insurance plan that meets your needs and budget.
Why Choose ProtectHealth
At ProtectHealth, we're committed to providing our clients with exceptional service and personalized attention. Our agents are licensed professionals with extensive knowledge of the health insurance industry. We're dedicated to helping you find the right coverage for your unique needs and budget.
What Our Clients Say
At ProtectHealth, we're proud of our reputation for exceptional service and results. Our clients rave about our expert guidance, patience, and dedication to helping them find the right health insurance coverage. Here's what a few of our satisfied clients have to say:
- "Jason was able to resolve an issue that the healthcare company neglected to handle and provided great financial relief."
- "Brenda was an excellent agent, she explained everything perfectly, and I'm grateful to have found her because I just moved to the city two months ago and she helped me get the perfect medical insurance for my whole family. Excellent attention, service, and response!"
- "Chris is amazing! He goes above and beyond to find the right plan for each person. I have referred him to clients, friends, and family for years, and will continue to do so!"
Get Started Today
At ProtectHealth, we're committed to helping you find the right health insurance coverage for your unique needs and budget. Our agents are here to guide you every step of the way. Contact us today to schedule a consultation and take the first step towards protecting your health.
Customer Service Issues
Several reviewers expressed frustration with the customer service, citing long wait times and difficulty in getting assistance. Some had to wait 20-30 minutes to get an answer, while others experienced delayed feedback. This has led to a negative experience for these customers.
Government Ownership and Transparency
One reviewer questioned the government's involvement in a private company, implying that it may be misleading to present it as a non-profit organization. This raises concerns about transparency and accountability.
Technical Issues and Errors
One reviewer reported a serious issue with their vaccination status being falsified in the MySejahtera app, leading to denial of a booster vaccination. Despite reporting the issue, they experienced a lack of assistance from PPV Atria Shopping Gallery and ProtectHealth Corporation.
Positive Experiences
On the other hand, some reviewers had positive experiences with the customer support, citing helpful and efficient service with minimal waiting time. Additionally, some praised the initiatives and programs launched, such as Peka B40 and Madani, which have benefited Malaysian citizens.
