Discover the Difference in Portsmouth Today!
At Independence Square, we strive to provide a unique living experience in the heart of the historic Brentwood neighborhood in Portsmouth, VA. Our community is designed to offer the perfect blend of comfort, convenience, and luxury. Our finely-crafted apartments come in a range of options, including one, two, and three-bedroom units, each thoughtfully designed to elevate your lifestyle.
Our Amenities
We understand the importance of comfort and relaxation, which is why we offer a range of amenities to make your living experience truly enjoyable. Our sparkling swimming pool is the perfect place to unwind after a long day, while our community playground is a great spot for kids to burn off energy. For the furry members of your family, we also have a dedicated pet station.
But that's not all. Our apartments are equipped with modern features, including fully-equipped kitchens with dishwashers and garbage disposals, as well as in-unit washer and dryer machines. Plus, our oversized closets provide ample storage space for your belongings. And with central air conditioning, you'll always stay cool and comfortable.
Convenience and Community
But what truly sets us apart is our commitment to exceptional service. Our dedicated staff is committed to exceeding your expectations, ensuring that you feel right at home in our vibrant community. With easy access to local attractions, including the Naval Shipyard and Victory Crossing shopping, you'll never be short on things to do.
Floor Plans
At Independence Square, we understand that everyone's needs are unique. That's why we offer a range of floor plans to suit your lifestyle. From the Liberty, a cozy one-bedroom apartment, to the Freedom, a spacious three-bedroom home, we have the perfect living space for you.
Residence
As a resident of Independence Square, you'll be part of a welcoming community that truly feels like home. With outstanding amenities, convenient access to local attractions, and a dedicated staff that truly cares, you'll experience the ultimate living experience.
Schedule a Tour
Ready to discover the difference for yourself? Schedule a tour today and experience the exceptional quality, convenience, and charm that awaits at Independence Square.
Poor Living Conditions and Maintenance Issues
The majority of the reviews highlight the poor living conditions and maintenance issues within the apartment complex. Insects, such as roaches and rats, were reported in several units, and maintenance requests were often ignored or not properly addressed. This led to frustration and dissatisfaction among the tenants.
Lack of Communication and Poor Staff Performance
Several reviewers complained about the poor communication and lack of professionalism among the staff. Some apartment managers and maintenance personnel were seen as uncooperative, with some even using the phrase "I don't know" as a response to complaints.
Unacceptable Rent and Hidden Fees
Some tenants reported being charged excessive rent, including unexpected fees, and were met with poor customer service when trying to resolve issues.
Disappointing Customer Service
Reviewers expressed disappointment with the lack of concern shown by the management and administration. They felt ignored and failed to receive adequate support in addressing their concerns.
