Come home to the welcoming community of Richmond, Virginia.
Nestled in the heart of Richmond, Virginia, The Residences at Brookside is a vibrant community that offers the perfect blend of comfort, convenience, and community. Our modern apartment homes and townhomes are designed to provide a relaxed and inviting atmosphere, where you can truly make yourself at home.
Amenities and Services
At The Residences at Brookside, we understand the importance of community and relaxation. That's why we offer a range of amenities to make your life easier and more enjoyable. Our community features a modern clubhouse with a business center, fitness center, and outdoor swimming pool, as well as a social lounge with a fireplace and Wi-Fi. We also have a state-of-the-art fitness center, outdoor grills and picnic areas, and plenty of green spaces for relaxation and recreation.
Floor Plans and Designs
Our one-, two-, and three-bedroom apartments and townhomes are designed to provide the perfect blend of style and functionality. With modern finishes, sleek appliances, and ample natural light, our homes are the perfect place to live, work, and play. Whether you're looking for a cozy retreat or a spacious retreat, we have a floor plan to suit your needs.
Community Engagement
At The Residences at Brookside, we believe that community is key. That's why we offer a range of community events and activities designed to bring our residents together. From fitness classes to wine and cheese tastings, we have something for everyone. We also have a resident garden, where you can grow your own herbs and veggies, and a pet park, where you can take your furry friends for a stroll.
Why Choose The Residences at Brookside?
So, why choose The Residences at Brookside? At our community, we pride ourselves on providing the perfect blend of comfort, convenience, and community. With our modern amenities, spacious homes, and vibrant community events, we offer the perfect place to live, work, and play. Whether you're looking for a relaxed and inviting atmosphere, or a stimulating and active community, we have something for everyone.
Problems with Maintenance and Repairs
Several reviewers expressed frustration with the maintenance and repair services at the apartment complex. Issues with air conditioning and heating, leaky sinks, and broken appliances were common complaints. Some reviewers reported that maintenance requests were ignored or left unfinished, leading to prolonged periods without essential amenities.
Unprofessional Staff and Poor Communication
Many reviewers criticized the office staff and management for being unprofessional, unresponsive, and unhelpful. Some reported that staff members failed to address concerns, showed little empathy, and seemed uninterested in resolving issues. Communication breakdowns and unreturned phone calls were also common complaints.
Dirty and Unkempt Common Areas
Several reviewers noted that the common areas, including the laundry room and dumpsters, were often dirty and unkempt. Some reported finding trash and debris scattered around the property.
Bugs and Pest Issues
Some reviewers reported finding bugs and pests in their apartments, including cockroaches and other unwanted critters.
Lease and Rental Issues
Some reviewers reported issues with the leasing process, including incorrect information, inaccurate advertising, and unfair rental prices.
Positive Experiences
A few reviewers reported positive experiences with the apartment complex, citing helpful and friendly staff, clean and well-maintained apartments, and a sense of community among residents.
Neighborhood Concerns
Some reviewers mentioned concerns about the surrounding neighborhood, including crime, noise, and safety issues.
