Thrive at Houston House, where a culture of caring comes to life.
Houston House is more than just an apartment community - it's a vibrant and connected urban hub. Located in the heart of Houston's downtown, our luminous high-rise residences offer more than just a place to live; they foster a sense of home.
A Community Built on Connection
We believe in creating a true community where residents can connect, grow, and thrive. Our Resident Ambassador program hosts regular events and activities designed to foster meaningful relationships and foster a sense of belonging. From outdoor movie nights to yoga sessions and neighborhood gatherings, every event is curated with the intention of building a strong and supportive community.
Modern Living Meets Urban Convenience
Our spacious apartments feature contemporary finishes and breathtaking views of the Houston skyline. Enjoy floor-to-ceiling windows, sleek kitchens with gourmet appliances, and private balconies that invite you to soak in the vibrant city atmosphere. Beyond your doorstep, an array of amenities awaits, including a resort-inspired swimming pool, a state-of-the-art fitness center, and a cozy movie theater.
Affordable Luxury in the Heart of the City
At Houston House, we believe luxury living doesn't have to break the bank. Our rental rates are competitively priced, offering exceptional value for the modern amenities and convenient location. We also offer a variety of flexible lease options to suit your individual needs.
Resident Experience Beyond Compare
We go above and beyond to ensure a seamless and enjoyable resident experience. Our dedicated maintenance team is available 24/7, and our online portal allows you to easily manage your account, request maintenance, and connect with neighbors.
More than just an apartment, Houston House is an experience. Join us and discover the perfect blend of urban living, community connection, and contemporary design.Leasing and Move-in Process
Some reviewers had a positive experience with the leasing and move-in process, citing the helpfulness of Debbie O'Brien, a Greystar superhero. However, others encountered issues, such as a slow and inefficient system, unresponsive staff, and unprofessional behavior from the concierge, Deibra.
Cleanliness and Maintenance
Many reviewers complained about the lack of cleanliness and maintenance in the building, including dirty common areas, old and worn-out appliances, and a general sense of neglect. Some mentioned finding roaches and other bugs in their units, and experiencing issues with the faucets, oven, and fridge.
Customer Service
Several reviewers expressed frustration with the property management and customer service, citing unresponsive and unhelpful staff, including the property manager, who was accused of being uncaring and dismissive of tenant complaints.
Amenities and Living Conditions
Reviewers mentioned issues with the elevators, parking garage, and other amenities, including a lack of security cameras, non-functional gates, and a general sense of neglect. Some reviewers also mentioned health issues due to the lack of cleanliness and maintenance.
Overall Experience
Many reviewers had a negative experience living at Houston House, citing issues with cleanliness, maintenance, customer service, and overall living conditions.
