Expert Solutions for Seamless Operations
At Positive Property, we are a family-owned and operated business that takes great pride in providing quality and affordable housing to rent, rent to purchase, or purchase to own. With over 45 years of experience in the real estate industry, we have built a reputation for delivering exceptional service to our clients.
Our Mission
Our mission is to provide quality and affordable housing to rent, rent to purchase, or purchase to own. We strive to provide a positive experience for our clients by offering a wide range of services, including property management, residential rental services, real estate services, and property investment consulting.
Our Services
We offer a comprehensive range of services designed to meet the needs of property owners, renters, and buyers. Our services include:
- Property Management: We manage hundreds of properties, ensuring that our clients' investments are well-maintained and profitable.
- Residential Rental Services: We have an inventory of several hundred units, ranging from studios to executive homes and farms.
- Real Estate Services: Our licensed professionals provide expert guidance for buying and selling homes, renting homes, and managing investment property.
- Property Investment Consulting: We advise clients on the best ways to invest in property, providing expert guidance on what will rent in central Kentucky and what the market will bring.
Our Expertise
With over 45 years of experience, we have developed a deep understanding of the local real estate market. Our team of licensed professionals has the knowledge and expertise to provide exceptional service to our clients. Whether you're looking to rent, buy, or sell a property, we have the expertise to guide you through the process.
Why Choose Positive Property?
At Positive Property, we are committed to providing exceptional service to our clients. We pride ourselves on our professionalism, courtesy, and respect for our clients. Our clients' satisfaction is our top priority, and we strive to build long-term relationships with them.
Poor Customer Service and Communication
Many reviewers had negative experiences with the company's customer service and communication. They reported being ignored, disrespected, or given contradictory information by the staff. Some reviewers mentioned that the company's representatives were rude, unhelpful, and unresponsive to their concerns.
Issues with Maintenance and Repairs
Several reviewers reported issues with maintenance and repairs. They mentioned that the company was slow to respond to maintenance requests, and sometimes didn't fix problems at all. Some reviewers had to wait for weeks or even months for repairs to be made.
Problems with Deposits and Billing
Some reviewers reported issues with deposits and billing. They mentioned that the company was unfair in withholding deposits or charging excessive fees. Some reviewers felt that the company was not transparent about their billing practices.
Unethical Business Practices
A few reviewers accused the company of unethical business practices, such as towing a tenant's truck without warning, scheduling multiple showings at once to create a false sense of urgency, and withholding deposits without justification.
Positive Experiences
On the other hand, some reviewers had positive experiences with the company. They reported that the staff was helpful, responsive, and went above and beyond to address their concerns. Some reviewers mentioned that the company was quick to respond to maintenance requests and that the properties were well-maintained.
