Elevate Your Apartment Living Experience
At SouthPort, we're dedicated to providing exceptional apartment living in the heart of West Alexandria. Our community offers beautifully designed floor plans, amazing amenities, and a convenient location that puts you close to everything you need.
Our Story
SouthPort West Alexandria is a community that pride itself on exceptional living. Our apartments are designed with modern needs in mind, featuring open spaces, large windows, and ample closet space. We offer a range of floor plans, including one, two, and three-bedroom options with additional den spaces, to cater to diverse lifestyles and preferences. Our apartments are equipped with luxurious amenities, including stainless steel appliances, granite countertops, and designer wood-style plank flooring. We've thoughtfully crafted our community to provide the perfect blend of comfort, convenience, and luxury.
Our Services
At SouthPort, we're committed to providing our residents with an exceptional living experience. Our pet-friendly community offers a range of amenities, including a resort-style pool, cabana areas with grills, a multi-purpose clubhouse, and a 24-Hour fitness center. We understand the importance of convenience, which is why we provide concierge and package services, making it easy for you to live your best life.
The Neighborhood
Living at SouthPort means being surrounded by the best of West Alexandria. Our community is nestled on beautifully landscaped 22 acres, offering a tranquil atmosphere that's close to everything you need. From eclectic restaurants to engaging entertainment and shopping options, West Alexandria has it all. With direct links to Metro and major traffic routes nearby, commuting is a breeze.
Community Amenities
Resort-style pool
Cabana areas with grills
Multi-purpose clubhouse
24-Hour fitness center
Playground
Sundeck with grills
Laundry facilities
Concierge and package services
Controlled access entry
24-Hour maintenance
Apartment Features
Stainless steel appliances
Dimmer ceiling lights
Designer wood-style plank flooring*
Patio or balcony
Granite countertops*
Modern kitchen with dishwasher
Separate dining area*
Den*
Large closets
Ceiling fans*
Furnished apartments available
Problems with Management and Maintenance
Several reviewers had negative experiences with the management and maintenance team at SouthPort Apartments. Issues included unhelpful staff, documentation errors, and a lack of urgency in addressing maintenance requests. Some residents reported not receiving receipts when returning keys, leading to disputes over move-out dates and bills.
Lack of Urgency in Addressing Maintenance Requests
Some reviewers experienced extended periods without working air conditioning, with temperatures reaching over 80°F in their homes. Others reported issues with plumbing, appliances, and pest control. In some cases, maintenance requests were ignored or responded to slowly, leading to frustration and discomfort for residents.
Poor Communication and Unhelpful Staff
Several reviewers mentioned poor communication from the management team, including unreturned phone calls and emails. Some residents felt that their concerns were not taken seriously or addressed in a timely manner.
Pest Control Issues
Multiple reviewers reported issues with rodents and roaches in their apartments, with some experiencing allergic reactions and health problems as a result. Despite reporting these issues, some residents felt that the management team did not take adequate steps to address the problems.
Positive Experiences with Leasing Staff
On the other hand, some reviewers had positive experiences with the leasing staff, particularly Brianna, who was described as helpful, patient, and knowledgeable about the property.
Amenities and Location
Some reviewers appreciated the amenities at SouthPort Apartments, including the fitness center and pool. The property's location was also a plus for some, with proximity to public transportation and local attractions.
