Where every guest is treated like family
At Dave's Towing Service, we take pride in being one of the most reliable and trustworthy towing and impound services in Louisville, KY, and the surrounding areas. With over 20 years of experience, our team of professionals has honed their skills to provide top-notch services that meet the highest standards of quality and customer satisfaction.
Our Mission
Our mission is to provide fast, reliable, and dependable towing and impound services to residents and businesses in the Louisville Metro area. We strive to build long-term relationships with our customers by providing honest, damage-free, and affordable services that exceed their expectations.
Our Services
At Dave's Towing Service, we offer a wide range of services designed to cater to all your towing and impound needs. Our services include:
- 24-Hour Radio Dispatch Service
- Flat Rate Towing without additional mileage fees within the Louisville Metro area
- Damage-Free Towing
- Impound Service
- Roll Back Towing
- Wheel Lifts
- Lockout Service
What Sets Us Apart
What sets us apart from other towing and impound services is our commitment to providing fast, reliable, and dependable services that meet the highest standards of quality and customer satisfaction. Our team of professionals is available 24 hours a day, 7 days a week to ensure that you receive the help you need, when you need it.
Why Choose Us
Choose Dave's Towing Service for all your towing and impound needs because:
- We offer fast response times and 24/7 availability
- We provide flat rate towing without additional mileage fees within the Louisville Metro area
- We have a team of experienced professionals who are dedicated to providing damage-free towing and impound services
- We offer roll back and wheel lift towing services
- We have a reputation for honesty and reliability
Get in Touch
If you need towing or impound services, don't hesitate to get in touch with us. Call us at 502.962.1020 or request a tow or impound service online. We look forward to serving you!
Poor Customer Service and UnProfessional Behavior
Several reviewers expressed dissatisfaction with the customer service at Dave's Towing. Some reviewers reported being cursed at, threatened, or treated rudely by the staff. One reviewer mentioned that the staff was incompetent and couldn't keep their story straight. Another reviewer stated that the woman at the office was "extremely rude" and "incompetent."
Unfair Business Practices
Reviewers also reported unfair business practices, such as being charged excessive fees, being told different prices over the phone versus in-person, and being forced to pay in cash. One reviewer mentioned that the company refused to accept a check and wanted cash only.
Damage to Vehicles
Several reviewers reported that their vehicles were damaged while in the custody of Dave's Towing. One reviewer mentioned that their car was hit by another car while in the lot, and the staff did not take responsibility for the damage. Another reviewer reported that their car was damaged during the towing process.
Lack of Communication
Reviewers reported poor communication from the staff at Dave's Towing. One reviewer mentioned that they were told different things over the phone versus in-person, and another reviewer stated that the staff was unhelpful and unresponsive.
Positive Experiences
However, not all reviewers had negative experiences. Some reviewers praised the professionalism and kindness of the staff, particularly Tony and Donice. They reported having a positive experience with the company and would recommend their services.
