At Arbor Creek Apartment Homes, we pride ourselves on providing a unique living experience that combines comfort, convenience, and style. Our newly renovated 1 & 2-bedroom floor plans are designed to meet the needs of modern living, with features like stainless steel appliances, quartz countertops, and wood-style flooring. Our residents enjoy a range of amenities, including a brand-new playground, a bark park for furry friends, and a state-of-the-art fitness center.
Our Community
Arbor Creek Apartments is proudly managed by Ginkgo Residential, a company committed to sustainability and eco-friendliness. We prioritize reducing our carbon footprint through features like low-flow toilets, air sealing, and recycling. Our residents enjoy approximately $500 in annual utility cost savings thanks to these green practices. We're proud to be a smoke-free community, but for those who haven't kicked the habit, outdoor smoking stations are conveniently located throughout.
Amenities
Our community offers something for everyone. Take a dip in our resort-style pool, work out in our state-of-the-art fitness center, or simply relax in our communal spaces. We're pet-friendly, with no breed restrictions and ample green space for outdoor play. Our residents also enjoy convenient access to nearby shopping, dining, and entertainment, as well as easy commuting options via I-40, I-440, and Go Triangle public transit.
Our Mission
At Arbor Creek Apartment Homes, we're committed to providing a welcoming and inclusive community that meets the needs of our residents. We strive to create a comfortable and convenient living environment that allows our residents to thrive. Whether you're looking for a place to relax, entertain, or simply call home, we invite you to experience the Arbor Creek difference.
Neighborhood
Our desirable location near Crossroads Plaza, Cary Towne Center, and Crabtree Mall puts you in the heart of Raleigh's vibrant community. Enjoy easy access to North Carolina State University, downtown Raleigh, and the area's progressive employers, shopping, dining, and entertainment.
Positive Reviews
The reviewers who had a positive experience with the apartment complex praised the staff, particularly Jazmin, for being helpful and friendly. They appreciated the efforts of the leasing agents in making the moving process smooth and stress-free.
Staff and Leasing Agents
- Jazmin was mentioned multiple times for her exceptional service, answering questions diligently, and being a huge help with the moving process.
- Pam and Kim were also mentioned as being nice and helpful.
- Darron was praised for his outstanding efforts in helping with the moving process.
Negative Reviews
The reviewers who had a negative experience with the apartment complex mentioned various issues, including unprofessional staff, lack of communication, and poor maintenance.
Staff and Maintenance Issues
- Several reviewers complained about the unprofessionalism and lack of communication from the staff, including ignoring emails and phone calls.
- Maintenance issues were a common complaint, including roaches, mold, and broken appliances.
- Some reviewers mentioned that their concerns were not addressed, and the staff seemed uninterested in resolving the issues.
Other Issues
- Some reviewers mentioned that the apartments did not look like the pictures, and the units were not as described.
- Others complained about loud neighbors, trash, and unresponsive management.
