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At Flats at Douglas, we're dedicated to providing exceptional living experiences for our residents. Our community of 1, 2, and 3-bedroom apartments in Toledo, OH, near the University of Toledo, offers the perfect blend of comfort, convenience, and luxury. We're committed to delivering top-notch service, modern amenities, and aresident-focused living environment that exceeds expectations.
Our Story
Flats at Douglas is more than just an apartment community - it's a place to call home. Our team is passionate about creating a sense of community and belonging, where residents can thrive and make lasting connections. We take pride in our beautifully designed apartments, modern amenities, and attention to detail, ensuring every resident feels valued and appreciated.
Our Services
We offer a range of services designed to make life easier and more enjoyable for our residents. From our resort-style pool and fitness center to our yoga studio and resident lounge, we've thoughtfully curated every aspect of our community to cater to your needs. Enjoy the convenience of our on-site maintenance team, 24-hour emergency maintenance, and online resident portal. We're committed to providing an exceptional living experience that surpasses your expectations.
Our Commitment
At Flats at Douglas, we're dedicated to:
- Providing exceptional customer service and responding to your needs in a timely and professional manner
- Maintaining a clean, safe, and well-maintained community that meets your expectations
- Offering competitive pricing and flexible lease terms to fit your lifestyle
- Ensuring timely and effective communication to keep you informed about community events, news, and updates
Get to Know Us
Take a step into our community, and you'll discover a welcoming atmosphere, modern amenities, and a team dedicated to making you feel at home. We're passionate about creating a living environment that's more than just a place to rest your head - it's a place to live, laugh, and thrive.
Issues with Management and Maintenance
The majority of reviewers expressed frustration with the management team, citing unreturned calls, ignored requests, and a lack of response to concerns. Many reviewers complained about the poor quality of the apartments, including mold, mildew, and poor workmanship.
Problems with Apartments and Amenities
Reviewers mentioned issues with the apartments, including thin walls, poor ventilation, and inadequate plumbing. Some reviewers complained about the quality of the amenities, such as the gym and pool, while others appreciated them.
Safety Concerns
Several reviewers expressed concerns about safety, citing issues with the security of the buildings, and reporting incidents of theft and vandalism.
Disappointment and Frustration
Many reviewers expressed disappointment and frustration with their experience at The Flats at Douglas, citing poor communication, unkept promises, and a lack of concern from management.
Positive Experiences
A few reviewers had positive experiences, praising the friendly staff, prompt maintenance, and amenities. They appreciated the cleanliness and quality of the apartments.
