About Our Agency
Monarch Insurance Services, established in 1859, is a trusted insurance agency in Honolulu, Hawaii. For over 160 years, we have been protecting individuals and businesses in the community with comprehensive insurance solutions. As an Acrisure Agency Partner, we have access to a vast array of policies and work hand-in-hand with our clients to tailor coverage to their unique needs.
Our Expertise
Our experienced team offers a comprehensive selection of insurance and risk management services across diverse industries:
Business Solutions
- Risk assessment and mitigation strategies
- Insurance solutions for real estate, construction & development, transportation, and hospitality industries
- Business owner policies and cybersecurity coverage
- Large property risk management
Personal Solutions
- Comprehensive auto, boat & watercraft, and home insurance
- Life insurance, healthcare insurance, and annuities
- Personal financial and professional liability coverage
Collaboration and Innovation
As a part of a national network of independent agencies, Monarch Insurance Services offers:
- Access to multiple insurance carriers and competitive policies
- Customized risk management solutions tailored to your industry
- Continuous innovation and access to the latest insurance technologies
Our Clients and Values
We proudly serve clients across diverse industries, including:
- Real Estate & Construction
- Healthcare
- Hospitality
- Non-profits
- Educational institutions
- Professional associations
Our core values are:
- Integrity: We conduct our business with utmost ethical principles and transparency.
- Client-focused: We prioritize understanding your needs and delivering personalized solutions.
- Expertise: Our team has extensive experience and knowledge in various industries.
- Community: We actively support local businesses and organizations.
Protecting What Matters Most
At Monarch Insurance Services, we understand the importance of protecting what matters most to you. Our dedicated team is committed to providing personalized insurance solutions that meet your unique needs and provide peace of mind.
Poor Customer Service Experience
The author, Kachina Spirit, had a negative encounter with Shawna, who was described as being rude and lacking in customer service skills.
Specific Issues
- Shawna's behavior was deemed unacceptable, with the reviewer stating that she needs to learn how to treat customers properly.
