Protecting Your World, One Policy at a Time.
At Austen Diffenderfer State Farm Insurance Agency, we believe in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. Our mission is to be the customer's first choice for insurance and financial services in Riverside, CA, and surrounding areas.
Our Services
As a leading insurance agency, we offer a wide range of insurance products and financial services to individuals, families, and businesses in Riverside, CA. Our insurance products include auto insurance, homeowners insurance, renters insurance, recreational vehicles insurance, personal articles insurance, and business insurance. We also offer life insurance and health insurance products to help you protect your loved ones and achieve your long-term financial goals.
Auto Insurance
Our auto insurance products are designed to provide you with the protection you need on the road. With coverage options like collision, comprehensive, rental, and rideshare, you can customize your policy to fit your needs. As the largest auto insurance provider in the U.S., we have the expertise and resources to help you get the right coverage at the right price.
Homeowners Insurance
Our homeowners insurance products are designed to protect your most valuable asset - your home. With coverage options like dwelling, personal property, and liability, you can have peace of mind knowing that you're protected against unexpected events. We also offer renters insurance and personal articles insurance to protect your personal belongings.
Business Insurance
Our business insurance products are designed to help you protect your business from unexpected risks. With coverage options like business owners policy, commercial auto policy, individual health policy, and workers' compensation, you can customize your policy to fit your business needs.
Life Insurance
Our life insurance products are designed to help you achieve your long-term financial goals and protect your loved ones in the event of your passing. With coverage options like term life, whole life, and universal life, you can choose the policy that's right for you.
Financial Services
Our financial services are designed to help you achieve your long-term financial goals. With products like retirement planning and financial planning, you can create a personalized plan to help you achieve your goals.
Our Mission
Our mission is to provide our customers with the best possible service and products to help them manage the risks of everyday life, recover from the unexpected, and realize their dreams. We strive to be the customer's first choice for insurance and financial services in Riverside, CA, and surrounding areas.
Overall Experience with Austen Diffenderfer at State Farm Insurance
Positive Experiences
Austen Diffenderfer at State Farm Insurance has received praise for his exceptional customer service, knowledge, and expertise in insurance policies. Clients have appreciated his ability to explain complex policies in a clear and simple manner, making them feel comfortable and confident in their insurance decisions. His friendly and courteous staff have also been commended for their professionalism and prompt responses to concerns.
Negative Experiences
On the other hand, some clients have reported negative experiences with Austen Diffenderfer, citing unreturned phone calls, unfulfilled promises, and a lack of accountability. Some have felt disrespected and ignored, particularly when dealing with claims or policy issues. There have also been accusations of Austen blocking calls and being unresponsive to client concerns.
