At Sundberg Funeral Home, we understand that losing a loved one is never easy. That's why we're dedicated to providing personalized and compassionate service to each and every family that walks through our doors. Our mission is to provide exceptional care and support during the most difficult of times, ensuring that every family receives the highest level of care and respect.
Our History
We're proud of our rich history, which dates back to 1918 when Axel A. Sundberg founded Sundberg Funeral Parlor. Over the years, our funeral home has evolved to meet the changing needs of the community, but our commitment to excellence and compassion has remained unwavering. Today, we're honored to continue the legacy of Axel A. Sundberg, providing traditional funeral services, cremation services, and pre-planning arrangements to families in Rockford, Illinois, and beyond.
Our Services
At Sundberg Funeral Home, we offer a range of personalized services designed to honor your loved one in a way that's meaningful and memorable. From traditional funeral services to cremation services, pre-planning arrangements, and veterans' services, we're here to guide you every step of the way. Our experienced and caring professionals will work with you to create a personalized tribute that reflects your loved one's life, personality, and spirit.
Why Choose Us
At Sundberg Funeral Home, we're more than just a funeral home - we're a trusted friend, a comforting presence, and a guiding light in your time of need. We're dedicated to providing exceptional care, compassion, and support, ensuring that every family receives the highest level of service and respect. Our beautiful Victorian-era funeral home, built in 1895, provides a warm and welcoming atmosphere, perfect for saying goodbye to your loved one.
Our Commitment
We're committed to providing personalized service, exceptional care, and unwavering compassion to each and every family we serve. We understand that every life is precious, and every family deserves the very best. That's why we're dedicated to exceeding your expectations, exceeding your needs, and honoring your loved one with dignity, respect, and love.
Overall Impression of Sundberg Funeral Home
Positive Experiences
Sundberg Funeral Home has received numerous positive reviews from families who have had a good experience with their services. The funeral home is praised for its professionalism, compassion, and attention to detail. Many reviewers have expressed gratitude for the help and support they received during a difficult time. The funeral director, Lance, is particularly commended for his kindness, empathy, and ability to go above and beyond expectations.
Common Themes
- Professionalism and compassion
- Attention to detail and personalized service
- Kindness and empathy of the funeral director, Lance
- Ability to make a difficult time easier for families
Negative Experiences
However, there have been some negative reviews that highlight some issues with the funeral home. Some reviewers have reported poor experiences with certain staff members, including one who was perceived as rude and uncaring. There have also been allegations of dishonesty and mistreatment of families.
Common Concerns
- Poor treatment by certain staff members
- Dishonesty and mistrust
- Disrespect towards families
