At Gaines Insurance Agency, Inc., we pride ourselves on being a local, independent insurance agency serving the Roseville, Rocklin, and surrounding Northern California areas. Our agency is licensed through the California Department of Insurance (CDI) and is committed to providing tailored insurance policy options to meet the unique needs of our clients. Whether you're an individual or a business owner, we understand the importance of having the right insurance coverage to protect your valuable assets.
Our Services
We offer a wide range of insurance policies and services, including personal insurance options such as auto, home, life, and umbrella insurance, as well as business insurance options including workers' compensation, liability, and commercial auto insurance. Our experienced and knowledgeable team is dedicated to providing exceptional customer service and ensuring that our clients are properly insured based on their individual profiles.
Our Team
At Gaines Insurance Agency, Inc., we take pride in our team's friendly, experienced, and knowledgeable professionals who are dedicated to providing exceptional customer service. Our team is committed to understanding our clients' needs and providing tailored insurance solutions to meet those needs.
Our Mission
Our mission is to provide personalized insurance solutions to individuals and businesses in Northern California, providing exceptional customer service, and ensuring that our clients are properly insured based on their individual profiles. We strive to build long-term relationships with our clients, providing them with the peace of mind that comes with knowing they are protected.
Testimonials
Don't just take our word for it! Our clients have praised our agency for our exceptional customer service, tailored insurance solutions, and dedication to meeting their unique needs. Here's what some of our clients have to say:
"I have known the Gaines Family for many years and can attest to the character and dedication to the clients that Gaines Insurance Agency, Inc. has. The relationship I have with the agency has been nothing short of wonderful." - Audrey Warren
"I have done business with Gaines Insurance for over fifteen years at an affordable price coupled with excellent service. I trust them with my commercial coverage and have not been disappointed with the quality of service and response time." - Nick Alexander
"I have trusted Mr. Edward M. Gaines with my business and personal insurance and have relied on the consistent service and coverage he and Gaines Insurance Agency Inc. have provided. The attention that Gaines Insurance practices is a wonderful example of hometown hospitality and superb customer service." - Steve Davey
Get a Quote Today!
If you're looking for personalized insurance solutions from a local, independent agency, look no further than Gaines Insurance Agency, Inc. Contact us today at (916) 773-8000 to get a quote and experience the exceptional customer service that sets us apart.
Reviews of Gaines Insurance Agency
Overall Experience
The reviews of Gaines Insurance Agency are mostly positive, with customers praising the agency's helpful and knowledgeable staff, prompt and friendly service, and ability to find affordable policies that meet their needs.
Positive Aspects
Many customers have praised the agency's staff, including Janie, Haley, and others, for their diligence and persistence in resolving issues and finding the best insurance options for their clients. The agency's ability to provide personalized service, understand clients' needs, and offer affordable policies have been highlighted as major strengths.
Negative Aspects
On the other hand, a few customers have expressed frustration with the agency's availability and responsiveness, particularly outside of regular business hours. Some have reported difficulty in getting in touch with the agency or receiving help when needed.
