Live Life to the Fullest at Beaver Creek and Beaver Cove Apartments!
At C&S Janitorial Services, we pride ourselves on providing exceptional janitorial services that exceed our clients' expectations. As a full-service janitorial company, our customer satisfaction is our top priority. We aim to provide a clean, healthy, and safe environment for all our clients, and we strive to do so through our commitment to quality, customer service, and exceptional cleaning techniques.
As a company, we have a unique ownership philosophy that combines integrity, reliability, and a profound dedication to customer service. Our founder, Mrs. Maria Limon, has built a reputation for personalized care and quality services, which has enabled us to establish long-term relationships with our clients.
Industries We Serve
Our services are designed to cater to various industries and sectors, including:
Banking and Finance, Churches and Worship Centers, Daycare Centers, Medical Facilities, Schools, and Commercial and Multi-Tenant Facilities. Our team is committed to providing customized cleaning solutions tailored to each client's unique needs and requirements.
Services Provided
At C&S Janitorial Services, we understand the importance of quality cleaning services. Our services include:
- Floor Care, Office Cleaning, Janitorial Services, Commercial Cleaning, and Disinfection and Sanitizing
Certifications and Training
As a certified and compliant Texas Historically Underutilized Business (HUB), we take pride in our commitment to quality and excellence. Our team undergoes rigorous training, including three extensive phases, to ensure optimal on-the-job performance and accordance with proper standards and procedures.
Crew Training and Development
Our custodians undergo three phases of training, including:
- Phase I: Initial training session in our training room, providing visual and audio equipment
- Phase II: Hands-on training with experienced team members
- Phase III: Ongoing training to keep employees abreast of the latest advances in janitorial procedures and technologies
Quality Control
We understand the importance of quality control in providing exceptional cleaning services. Our Quality Field Inspection Program ensures that every cleaning zone within a facility is thoroughly inspected, and our clients are invited to join us on our inspection tour.
Company Performance and Customer Experience
The company's performance and customer experience have been a major concern for many customers. Several customers have reported poor service, unprofessional behavior, and a lack of response to their concerns.
Quality of Work and Damage
One customer reported that the company's flooring installation led to water damage, black mold, and deterioration of the vanity, resulting in $8,000 worth of damage. The customer was ignored when they tried to contact the company to resolve the issue.
Customer Service and Communication
Many customers have complained about the company's customer service, citing poor communication, unresponsiveness, and a lack of professionalism. Some customers have been placed on hold for extended periods, while others have been told to come back later when they visited the company's location.
Positive Experience
On the other hand, one customer had a positive experience with the company, praising their professionalism and timely delivery of cleaning supplies.
Common Issues
The most common issues reported by customers include poor quality of work, unprofessional behavior, poor customer service, and a lack of response to concerns.
