Healing the Whole Person, Body, Mind, and Spirit
At Indian Health Care Resource Center (IHCRC), we believe in holistic healthcare that empowers individuals and communities. Our team of dedicated professionals provides comprehensive medical services to individuals of all ages, with a special focus on the unique needs of Native American tribes and communities.
Medical Care
Our compassionate medical team offers a wide range of services, including:
- Routine checkups and preventive screenings
- Diagnosis and treatment of acute and chronic illnesses
- Health education and counseling
- Medication management
- Immunizations
Gerontology
At IHCRC, we understand the specific healthcare needs of seniors. Our geriatric medical team provides:
- Comprehensive medical care tailored to aging adults
- Case management and health education
- Exercise and strength programs
- Monthly social gatherings for interaction and engagement
Behavioral Health
We prioritize holistic well-being and offer:
- Comprehensive mental health assessments and treatment
- Individual and group therapy sessions
- Medication management
- Specialized programs for addiction and substance abuse
Other Services
Additionally, we offer:
- Dental care for children, pregnant women, and those with diabetes
- Optometry services for children and adults
- Nutrition and health education programs
- Transportation assistance for eligible patients
- A pharmacy that provides prescriptions and medication counseling
Our Commitment
At IHCRC, we are dedicated to:
- Providing culturally sensitive and compassionate care
- Empowering patients through education and shared decision-making
- Delivering quality healthcare that meets the unique needs of Native American communities
- Building strong partnerships and fostering community involvement
Medical Care Quality
The medical care provided by IHCRC is often inconsistent, with some patients experiencing subpar care and others reporting positive experiences. Some patients have reported feeling like their medical concerns are not being taken seriously, with doctors prescribing medication instead of addressing underlying issues. Others have reported being talked down to or insulted by their doctors, which can be frustrating and demoralizing.
Staff
- The front desk staff is generally helpful and polite, with some patients commenting on their kindness and efficiency.
- Some staff members, such as Dr. Danielle Hurd and Dr. Gilmore, are praised for their exceptional care and bedside manner.
- Others, such as a security guard and a dental department employee, are criticized for their poor customer service and attitude.
Appointments and Scheduling
IHCRC patients have reported difficulties with scheduling appointments, including waits of several hours or even days. Some patients have also reported issues with canceled or missed appointments, which can be frustrating and inconvenient.
Medical Technology
- IHCRC's website is reportedly broken, making it difficult for patients to register online or access certain services.
- Some patients have reported difficulties with the clinic's electronic medical records system, which can cause delays or inaccuracies in their care.
Patient Reviews
IHCRC has a mix of positive and negative reviews from patients. While some patients have had excellent experiences with their doctors and staff, others have reported poor care, long waits, and even abusive behavior from certain medical providers.