Quality means doing it right when no one is looking.
Mission & Vision
R&R Plumbing Services is a family-owned and operated business with over two decades of experience providing trusted plumbing solutions throughout the Los Angeles, CA area. Driven by a dedication to exceptional customer service and unparalleled craftsmanship, we prioritize quality workmanship and honest communication.
Who We Are
Rafael, the founder and owner, brings a wealth of knowledge and experience to the company, having tackled projects ranging from small residential repairs to complex commercial installations. Leading a team of skilled and licensed technicians, R&R Plumbing Services combines meticulous attention to detail with efficient response times and customized solutions.
Our Expertise
Our comprehensive services cover every facet of residential and commercial plumbing. Whether you require:
- Routine maintenance - ensuring optimal performance of fixtures, faucets, and appliances
- Emergency repairs - tackling leaks, broken pipes, and other urgent issues
- Comprehensive installations - from water heaters and sump pumps to full bathroom renovations
- Specialized services - addressing complex issues like drain cleaning, frozen pipes, and sewer line repairs
Why Choose R&R Plumbing Services?
Our commitment to customer satisfaction is unmatched. We prioritize:
- Flexibility: Offering Net 30 billing options for convenient payment plans.
- Efficiency: Leveraging prior repairs to solve future issues more efficiently.
- Transparency: Providing clear explanations of all work performed and costs associated.
- Expertise: Delivering unmatched craftsmanship and utilizing the latest industry technologies.
Disappointing Experiences
Some customers had unfortunate interactions with R&R Plumbing. Jason ZumBerge gave a 1-star review, denouncing the company as a "SCAM". He claimed to have been assigned by a warranty company, had the issue resolved (or so he thought), and was then asked to pay a service fee, only to be left with no response or resolution. Stanton Roseman had a similar experience, giving 2 stars and describing a "bait and switch" by claiming the price would be $198 but later increasing it to $220. He also felt misled about parts being extra, which seemed to be quoted before the work even began.
Exceptional Service
On the other hand, some customers had exceptional experiences with R&R Plumbing. Melanie Kalantari gave 5 stars and praised the plumbers for being "FANTASTIC!" They were courteous, efficient, and even cleaned up any mess they made. Thanking them for their service, Melanie highlighted their professionalism and competence. Ted Pastrick also gave 5 stars, commending the plumbers for fixing a complicated kitchen sink backup on a Sunday afternoon. He noted that the plumbers were completely professional and competent, recommending them highly.
