Empowering You to Secure Your Future
At Teanice Wells-Ernest State Farm Insurance Agency, we pride ourselves on being a premier provider of insurance services in Trenton, New Jersey. Our agency is dedicated to providing exceptional service, personalized attention, and expert guidance to help our clients navigate the complex world of insurance.
Our Mission
As a State Farm agent with over 25 years of experience, I am committed to providing reliable and informed service to our clients. Our mission is to help our clients manage risk, achieve financial stability, and secure their futures. We strive to build long-lasting relationships with our clients, founded on trust, integrity, and a deep understanding of their unique needs.
Our Services
We offer a wide range of insurance products, including auto, motorcycle, homeowners, condo, renters, personal articles, business, life, health, and pet insurance. Our experienced team will work closely with you to identify your specific needs and develop a personalized insurance plan that meets your unique circumstances. Whether you're a homeowner, business owner, or individual, we have the expertise and resources to provide you with the protection and peace of mind you deserve.
About Teanice
As a lifelong resident of Trenton, I am deeply committed to serving my community. With a strong passion for education, I have dedicated myself to empowering youth through various non-profit organizations and holding board positions. I am honored to serve as Vice President of the RaineyDay College Foundation Inc., a non-profit educational service organization. I am also a proud alumna of Rutgers University-New Brunswick, where I earned a Bachelor's Degree in Economics, and Thomas Edison State University, where I earned a Master's in Business Administration.
Our Promise
At Teanice Wells-Ernest State Farm Insurance Agency, we promise to provide our clients with exceptional service, expert guidance, and personalized attention. We are committed to helping our clients achieve financial stability, manage risk, and secure their futures. Our team is dedicated to building long-lasting relationships with our clients, founded on trust, integrity, and a deep understanding of their unique needs.
Mixed Reviews for Teanice and Her Insurance Company
Negative Experiences
Several reviewers had negative experiences with Teanice and her insurance company. Common complaints included rudeness, unprofessionalism, and dishonesty. Some reviewers felt misled by quotes and experienced significant premium increases after signing up. One reviewer even described Teanice as condescending and arrogant.
Positive Experiences
On the other hand, several reviewers had positive experiences with Teanice and her team. They described the service as excellent, with prompt responses to emails and a friendly, dependable approach. Some reviewers appreciated the team's accommodations and professionalism, which helped them secure good rates and policies.
Professionalism and Customer Service
One of the main areas of contention was Teanice's professionalism and customer service. While some reviewers praised her and her team for being accommodating and pleasant, others found her to be rude, condescending, and unprofessional.