Prompt. Professional. Polite.
Welcome to Autumn Oaks, a warm and inviting apartment community nestled in a beautiful residential neighborhood in Beaumont, Texas. We offer a lifestyle of convenience and comfort, with great shopping, dining, and entertainment options just minutes away.
Our Services
At Autumn Oaks, we provide spacious and inviting apartment home living, with a range of floor plans to choose from, including one, two, and three bedrooms for rent. Our standard apartment amenities include carpeted floors, new wood-style flooring, large closets, extra storage in apartments, and a balcony or patio for relaxation. We also offer a range of community amenities, including a shimmering swimming pool, state-of-the-art fitness center, dog park, laundry facilities, and outdoor cross-training area. Our residents' convenience is our top priority, which is why we also offer on-site laundry facilities and 24-hour emergency maintenance.
Our Community
Our community is pet-friendly, and we welcome cats and dogs. We understand the importance of having your furry friends by your side, so we've made sure to create a pet-friendly environment that's perfect for you and your pets. Our dog park is the perfect place for your pets to stretch their legs and get some exercise.
Our Location
Autumn Oaks is conveniently located in Beaumont, Texas, with easy access to everything you could want or need. Shopping, restaurants, schools, entertainment venues - you name it, it's all within minutes of your new home. We're proud to offer a lifestyle of convenience and comfort, and we can't wait to welcome you to our community.
Poor Management and Maintenance
The reviews highlight poor management and maintenance issues, including broken air conditioning, poorly sealed windows, and delays in resolving maintenance requests. Some residents have expressed frustration with the management's attitude and lack of empathy towards their concerns.
Unprofessional Office Staff
Several reviews mention unprofessional behavior from office staff, including rolling their eyes, neck-rolling, and a lack of empathy towards residents' concerns. One reviewer reported being recorded without permission by an office staff member.
Cleanliness and Pest Issues
Some reviews mention cleanliness issues, including mold, cockroaches, and rats. Others have reported unattended children running around the complex and broken toilets.
Improved Management and Maintenance
On the other hand, some reviews praise the new management and maintenance team, citing improvements in cleanliness, timely responses to maintenance requests, and a more professional and empathetic attitude.
Positive Experiences
A few reviewers have reported positive experiences with specific office staff members, citing their helpfulness, kindness, and professionalism.
