At Bel Air Downtown, our mission is to provide exceptional living experiences that exceed our residents' expectations. We are committed to delivering unparalleled service, comfort, and convenience in the heart of downtown Plano, Texas. Our community offers a unique blend of modern amenities, stunning apartments, and a prime location that sets us apart from the rest.
Amenities and Services
Bel Air Downtown offers a wide range of amenities and services designed to enhance your lifestyle. Our state-of-the-art fitness center, shimmering swimming pool, and clubhouse provide the perfect setting to relax, socialize, and stay active. Our community also features corporate housing, garage parking, controlled access entry, and on-call and on-site maintenance for your peace of mind. Additionally, we welcome your furry friends and offer a bark park, dog wash stations, and pet stations.
Our Apartments
Our apartments are exquisitely crafted to provide the perfect blend of style, comfort, and functionality. Our selection of studio, one, and two-bedroom floor plans feature contemporary amenities, including air conditioning, balcony or patio, cable ready, ceiling fans, dishwasher, hardwood floors, heating, microwave, and refrigerator. Whether you're looking for a cozy studio or a spacious two-bedroom apartment, we have the perfect home for you.
Our Location
Bel Air Downtown is situated in the heart of downtown Plano, Texas, offering unparalleled access to shopping, dining, parks, and entertainment establishments. Our convenient location provides easy access to Downtown Plano Station and Sam Johnson Highway, making your commute a breeze.
Live. Relax. Enjoy.At Bel Air Downtown, we're dedicated to providing a living experience that's tailored to your needs. Our community is designed to help you live life to the fullest, relax in style, and enjoy every moment. Schedule a tour today and discover the life you've been searching for.
Positive Experiences
The reviewers who had a positive experience at Bel Air Downtown praised the location, amenities, and staff. They appreciated the beautiful and clean property, the soundproof apartments, and the access to the garage and pool. Some reviewers had a great experience with the management, specifically mentioning the Regional Manager, Lyndsey, and Daena, who were helpful and courteous.
Issues with Maintenance and Repairs
Some reviewers had issues with maintenance and repairs. They reported problems with appliances, lighting fixtures, and plumbing, which took a while to get fixed. One reviewer mentioned that the maintenance requests were fulfilled within 12-24 hours, but the communication and sense of urgency from the management was lacking.
Bedbug Issues
Two reviewers reported having serious bedbug issues, which were not addressed promptly by the management. They reported being bitten, and despite reporting the issue, it took weeks for the problem to be partially addressed.
Poor Communication and Management
Several reviewers had negative experiences with the management, citing poor communication, disregard for tenants' concerns, and a lack of urgency in addressing issues. They reported being ignored, having their calls and emails unreturned, and experiencing frustration with the management's response to their concerns.
Safety Concerns
Some reviewers reported safety concerns, including broken security doors and gates, vandalism, and theft. They felt that the property was not secure, and their concerns were not taken seriously by the management.
Other Issues
Other issues reported by reviewers included unauthorized charges, mismanagement of applications, and poor treatment of tenants.
