Where Creativity Meets Efficiency
At James Ralph Agency, Inc., we understand the importance of securing your financial future. As an independent insurance agency in Southfield, MI, we specialize in business insurance and employee benefits, as well as property, casualty, and special events insurance. Our team is committed to providing you with the best insurance value and service available, while maintaining the highest ethical standards.
Our Story
Established in 1982, our agency has evolved into a major business that assists individuals, organizations, and families in preparing for the future. Our staff is dedicated to providing you with personalized attention, expert guidance, and unwavering support. We believe in building long-term relationships with our clients, and our goal is to help you achieve financial stability and security.
Our Services
We offer a wide range of insurance services, including business insurance, personal insurance, and group insurance. Our business insurance services include automobile, bonding, crime, director and officer, general and property liability, property, special event, umbrella/excess, and workers' compensation. Our personal insurance services include annuities, automobile, boat, disability, health, home, life, motorcycle, rental, and RV. We also offer group insurance services, including dental, disability, HMO, PPO, POS, term life, and vision.
How We Work
At James Ralph Agency, Inc., we take a personalized approach to insurance. We analyze your needs, evaluate the options on the market, and align ourselves with the most trusted carriers. This ensures that we deliver the ideal combination of price, coverage, and service available. We don't stop at selling; we are committed to relentless problem-solving and intervention as needed to ensure that your needs are met to the prescribed expectations.
Why Choose Us
As a locally owned insurance agency, we understand the unique challenges and needs of our community. We are licensed in the state of Michigan and Illinois, and our team is led by James Ralph, LUTCF, AAI, CAWC, a specialist with over 40 years of experience in the insurance industry. Our expertise, combined with our commitment to personalized service, makes us the ideal choice for all your insurance needs.
Overall Experience
Reviewers have shared their experiences with James Ralph, an insurance professional. While some have had positive encounters, others have reported disappointing interactions.
Positive Feedback
Some reviewers have praised James Ralph for being informative and looking out for his clients' interests. He is described as a "really Good Man" who provides multiple options for his clients.
Negative Feedback
On the other hand, some reviewers have expressed frustration with James Ralph's responsiveness. One reviewer reported that he did not return phone calls or respond to emails, despite being provided with necessary information multiple times. Another reviewer mentioned that the phone line was not working properly, as it was hooked up to a fax machine.