Providing Exceptional Care, Enhancing Your Quality of Life
Who We Are
Diamond Home Health Care is a trusted and experienced home healthcare agency serving all counties in Virginia. We're a team of passionate professionals dedicated to providing compassionate and comprehensive care to enhance the lives of our clients. With over a decade of experience, we understand the importance of personalized care and strive to meet each client's unique needs.
Our Values
Our core values guide every aspect of our work:
- Compassion: We treat all clients with dignity and respect, understanding their physical, emotional, and spiritual well-being.
- Professionalism: Our team is highly skilled, licensed, and experienced. We maintain the highest ethical standards in everything we do.
- Client-Centered Care: We prioritize client needs and involve them in every step of the care process.
- Continuous Improvement: We are committed to ongoing training and innovation to provide the best possible care.
Our Services
We offer a wide range of skilled and unskilled services to meet your individual needs, including:
Skilled Services
- Skilled Nursing Care (LPN, RN)
- Physical Therapy
- Speech Therapy
- Occupational Therapy
- Medical Social Services
- IV Therapy
Unskilled Services
- Certified Home Health Aide (CHHA)
- Personal Care Attendant (PCA)
- Companionship care
Specialized Care
We understand that every individual's healthcare needs are unique. Our team works closely with clients to create a personalized care plan that addresses their specific requirements. We offer specialized care for:
- Chronic disease management
- Post-surgery recovery
- Palliative care
- Pediatric care
Why Choose Diamond Home Health Care?
- Proven track record of exceptional care and client satisfaction
- Team of highly skilled and compassionate professionals
- Customized care plans tailored to individual needs
- Commitment to continuous improvement and innovation
- Comprehensive insurance coverage for your peace of mind
Our Commitment
Diamond Home Health Care is dedicated to providing exceptional, compassionate care that empowers our clients to live fulfilling and independent lives in the comfort of their homes.
Exceptional Patient Care and Professionalism
The first two reviews highlight the exceptional service provided by Diamond Home Healthcare. Randy Michael commends the outstanding, compassionate, and professional staff, including Adil, Justin, and Elon, whom he hopes to work with again in the future. Similarly, TiAnna Marrow, who has worked at the company for 9 months, praises the dedicated clinicians who genuinely care about patient care and considers Diamond Home Healthcare the best company she has worked for.
Poor Customer Service and Communication Issues
On the other hand, two reviews express significant dissatisfaction with the company's customer service and communication. Penelope Dube was annoyed by the poor phone etiquette and lack of helpfulness when she called to inquire about joining the company. Leslie Savvy had a string of frustrating experiences with errors in scheduling, no-shows, and lack of communication regarding home care visits. She ultimately decided to switch to a different home healthcare company and does not recommend Diamond Home Healthcare.
