Providing personalized, hometown service to Anchorage and beyond!
Benson Realty, LLC has proudly served the Anchorage community for over 30 years, specializing in the management and sale of residential properties. Guided by a commitment to personalized service and local expertise, we are dedicated to making your real estate journey enjoyable and efficient.
Residential Sales and Marketing
- Our experienced agents work with you to understand your unique needs and goals, offering tailored guidance and market expertise to ensure the best possible outcome.
- We utilize innovative marketing strategies tailored to your property, maximizing exposure and attracting qualified buyers.
Property Management
- Our skilled property managers handle everything from tenant screening and rent collection to maintenance and repairs.
- We prioritize clear communication and detailed reporting, ensuring your investment is in capable hands.
A Personal Touch
- Working with a select clientele allows us to provide exceptional personalized attention.
- You'll work directly with either Don Beattie, the seasoned broker/owner, or Casey Campbell, our dedicated property manager and administrative assistant.
- This personalized approach ensures your needs are understood and efficiently addressed.
Our Values
- Integrity: We uphold the highest ethical standards and transparency in all our transactions.
- Communication: We believe in open and honest communication with our clients, ensuring you are kept updated and informed every step of the way.
- Professionalism: We are dedicated to delivering a seamless and efficient experience, exceeding your expectations.
Why Choose Benson Realty, LLC?
- Extensive local knowledge and experience in the Anchorage market
- Personalized and attentive service
- Proven track record of success in sales and management
- Strong communication and transparency
- Client-centered approach to ensure your needs are met
We understand that buying, selling, or managing a property is a significant decision. Our experienced team is committed to guiding you through the process with expertise, honesty, and unwavering support.
Overview of Reviews
The reviews for Benson Real Estate and Property Management Company are predominantly negative, with many reviewers expressing dissatisfaction with the company's professionalism, customer service, and business practices.
Problems with Professionalism and Customer Service
Several reviewers mentioned encountering rude and unprofessional staff, including Casey, who was described as having "THE worst customer service" and being "not nice and very rude". Additionally, Kyle J. described Kasey, the landlord, as not knowing how to deal with customers and being unwilling to help with issues.
Maintenance and Repairs
Reviewers expressed frustration with the company's slow response to maintenance and repair requests. Al G. stated that the company never came to repair issues that were reported, and when they did, it often took multiple attempts to get the issue resolved. Daniel Arnold had to call numerous times for repairs, and even then, the repair person showed up weeks later.
Communication Issues
Reviewers experienced issues with communication, including Kasey failing to return the security deposit until two months later and attempting to withhold a portion of the deposit for alleged damages.
Conclusion
The majority of reviewers had negative experiences with Benson Real Estate and Property Management Company, citing issues with professionalism, customer service, maintenance, and communication.
