New Image Dentistry proudly stands as a trusted dental practice in National City, California. Led by Dr. Rossana T. Alfonso, our dedicated team offers comprehensive and compassionate dental care for the whole family. We take pride in providing personalized and attentive care, fostering open communication and building strong relationships with our patients.
Our Passion: Enhancing Your Smile and Promoting Oral Health
Our mission is to empower you with a healthy and confident smile. We achieve this by offering a comprehensive range of services designed to address both aesthetic and functional dental concerns.
Cosmetic Dentistry
- Natural-looking and long-lasting dental veneers to correct chipped, stained, or misaligned teeth.
- Teeth whitening procedures to restore your natural smile's radiance.
General & Family Dentistry
- Comprehensive dental checkups and preventive care to catch potential issues early on.
- Dental sealants to protect vulnerable teeth from decay.
- Dental crowns and bridges to restore damaged or missing teeth.
- White fillings that blend seamlessly with your natural teeth for aesthetic restoration.
Other Specialized Services
- Root canal treatment for extensively damaged teeth.
- Teeth cleanings that leave your smile sparkling.
- Gum treatments for healthy gums and a beautiful smile.
- Dentures and repairs to restore functionality and aesthetics.
- Emergency dental care for unexpected dental issues.
Our Commitment: Your Comfort and Wellbeing
At New Image Dentistry, we prioritize patient comfort and well-being. Our office offers a welcoming and comfortable environment, and our team is dedicated to providing gentle and compassionate care. We are committed to clear communication, explaining procedures and treatment options in understandable language.
We understand that dental care can be anxiety-provoking for some individuals. Our team goes the extra mile to create a relaxing and calming experience, offering gentle guidance and reassurance throughout your appointment.
General Experience
The overall experience at this dentist office is mixed, with some patients having positive experiences while others have negative ones.
Waiting Time and Scheduling
Some patients have reported waiting for an hour or more for their appointments, despite arriving early. This has led to frustration and disappointment.
Staff and Professionalism
Several reviewers have criticized the staff and dentists for being unprofessional and lacking in skills. One reviewer mentioned that the technician did not know how to properly take X-rays, causing discomfort and pain.
Parking and Accessibility
One reviewer mentioned that parking is limited, with only a few street parking spaces available. This could be a concern for patients who are not able to find parking nearby.
Communication and Follow-up
Some reviewers have reported poor communication and follow-up from the office, including cancelled appointments and lack of updates on procedures and insurance pre-approvals.
Positive Experiences
However, some reviewers have had positive experiences with the office, citing caring and attentive dentists and staff. Some have mentioned feeling comfortable and welcomed during their visits.
