Experience Modern Eye Care - Schedule an Appointment Today!
At Ghent Eye Care, we are committed to providing the highest quality vision care products and personalized optometric services to the people of Norfolk and the surrounding communities. Since 1998, our experienced doctors and staff have been dedicated to providing exceptional care and attention to every patient who walks through our door.
Our Mission
Our mission is to improve the quality of life of our patients through enhanced vision. We achieve this by using only the most advanced, state-of-the-art diagnostic technology and eye care products available. Our doctors and staff are committed to educating our patients and providing personalized eye care services tailored to their individual needs.
Our Services
At Ghent Eye Care, we offer a wide range of vision care services, including comprehensive vision examinations, diagnosis and treatment of eye diseases and conditions, and personalized vision correction products and services. Our experienced doctors and staff specialize in the diagnosis and treatment of a wide array of eye diseases, conditions, and problems, including cataracts, glaucoma, and conjunctivitis.
Our Commitment
We are committed to providing exceptional personal service to every patient who walks through our door. Our doctors and staff genuinely care about your health and well-being, and we are dedicated to providing the highest level of care and attention to every patient. Whether you need a routine eye exam or are experiencing vision problems, we are here to help.
Schedule an Appointment
To schedule an appointment with an experienced eye care provider at our Norfolk optometrist office, simply click the "Request Appointment" button or call us at (757) 622-5595. We look forward to helping you achieve and maintain clear vision for years to come.
Overview of Reviews
The reviews of Ghent Eye Care are mixed, with some customers having positive experiences and others expressing disappointment and frustration.
Positive Experiences
Several customers praised the staff and optometrists at Ghent Eye Care, citing friendly and welcoming service, thorough exams, and accurate prescriptions. Some highlights include:
- Quick service and amazing glasses options
- Welcoming and helpful staff, with a thorough exam and great contacts
- Friendly and knowledgeable doctor and staff, with a focus on getting the correct prescription
- Excellent location, super friendly staff, and accommodating service
- Same-day appointments available, with nice and knowledgeable staff
Negative Experiences
Unfortunately, many customers had negative experiences at Ghent Eye Care, citing issues with:
- Late appointments, unfriendly staff, and unprofessional service
- Rushed exams, incorrect prescriptions, and unhelpful staff
- Difficulty with glasses fittings, poor management, and unprofessional behavior
- Unfriendly and unhelpful staff, with a focus on making a sale rather than providing good service
- Unprofessional and rude behavior from the doctor and staff
- Issues with billing, scheduling, and communication
Common Themes
Some common themes among the negative reviews include:
- Unfriendly and unprofessional staff
- Rushed or incomplete exams
- Issues with glasses fittings and prescriptions
- Poor communication and billing issues
- Unprofessional behavior from the doctor and staff
