Integrity, Service, and Innovation: The Foundation of Our Success
At Wallace H. Campbell & Co., we are a third-generation family-owned and operated business that has been providing top-notch real estate services for over 70 years. Our commitment to excellence, integrity, and personalized service has made us a leader in the industry. We offer a wide range of services, including property management, real estate brokerage, and general services, catering to diverse industries such as healthcare, commercial, condominium, mixed-use, multifamily, and affordable housing.
Our History
Founded in 1952, Wallace H. Campbell & Co. has a rich tradition of being at the forefront of the real estate industry. Our founders played a significant role in shaping the development of professional standards that have shaped the industry. Today, we continue to uphold the legacy of our founders, committed to providing exceptional services to our clients and customers.
Our Pillars
Our guiding principles are supported by three pillars: Integrity, Service, and Innovation. Integrity is the core of who we are and what we do. We hold ourselves to the highest standards of ethics and integrity, treating each of our clients, customers, and tenants fairly and equally. As a family-owned and operated business, we provide personalized service, going above and beyond to look out for our clients' best interests. We foster an environment of continuous improvement, constantly pushing ourselves and our teams to do better.
Our Services
Our comprehensive range of services includes property management, asset management, tax appeals, leasing, and sales brokerage. We cater to a diverse range of industries, including healthcare, commercial, condominium, mixed-use, multifamily, and affordable housing. Our team of experienced professionals provides full-service property management, asset management, and real estate brokerage services, ensuring that our clients receive tailored solutions to meet their unique needs.
Our Team
Our team is comprised of experienced professionals who are dedicated to providing exceptional service to our clients. Our team includes experts in property management, real estate brokerage, and general services. We take pride in our team, and we believe that our people are our greatest asset.
Our Mission
Our mission is to provide exceptional service, expertise, and personalized attention to our clients, delivering unparalleled results and building long-lasting relationships.
Overview of Reviews
Positive Comments
Reviews praise Wallace H. Campbell & Co. for their professionalism, courteous staff, high standards, and timely follow-through. Many reviewers appreciate their knowledge, responsiveness, and friendly demeanor. Some highlight their expertise in navigating the Maryland Condominium Act and their ability to manage properties well.
Negative Comments
On the other hand, some reviewers express frustration with the company's unprofessional staff, lack of responsiveness, and failure to address concerns. Some mention difficulties in getting in touch with the management team and feeling disrespected by certain staff members. Others cite issues with property maintenance, cleanliness, and poor customer service.
Common Themes
- Customer service: Both positive and negative reviews focus on the quality of customer service, with some praising the company's responsiveness and others criticizing their lack of responsiveness.
- Property management: Many reviewers comment on the company's ability to manage properties, with some praising their expertise and others criticizing their failure to address maintenance and cleanliness issues.
