Union Health Center has been proudly serving the working community of New York for over a century. Our mission is to provide you with primary and specialty care that is focused on you as a patient. We have culturally sensitive care teams who work together to ensure you are experiencing healthcare as it should be: well-coordinated and easily accessible.
Our Services
At Union Health Center, we offer a comprehensive range of services, all under one roof. Our services include:
*- Primary and Urgent Care: We provide comprehensive primary care services for adults and children. Our urgent care services are available for those unexpected illnesses and injuries that require immediate attention.*
*- Pediatrics: We offer a full range of pediatric services, from well-child visits to sick visits, vaccinations, and more.*
*- Specialty Care: We offer a variety of specialty care services, including cardiology, dermatology, endocrinology, gastroenterology, neurology, and pulmonology.*
*- Mental Health Care: Our mental health professionals provide comprehensive evaluations, therapy, and medication management for a wide range of mental health conditions.*
*- Nutrition Counseling: Our registered dietitians provide individualized nutrition counseling to help you manage chronic conditions, achieve your health goals, and improve your overall health.*
*- Labs and X-Ray: Our on-site lab and X-ray services make it convenient for you to get the diagnostic tests you need.*
Meet the Team
At Union Health Center, we believe that a team approach is essential to providing the best possible care. That's why we have assembled a team of highly skilled and experienced providers, specialists, nutritionists, nurses, and health coaches. Our team is committed to working together to provide you with the highest quality of care.*
*- Primary Care Providers: Our primary care providers are dedicated to helping you set and meet your health goals. They will work with you to develop a personalized care plan that meets your unique needs.*
*- Specialists: Our specialists are experts in their respective fields and are committed to providing you with the most advanced and effective treatments available.*
*- Nutritionists: Our registered dietitians provide individualized nutrition counseling to help you manage chronic conditions, achieve your health goals, and improve your overall health.*
*- Nurses and Health Coaches: Our nurses and health coaches are committed to providing you with the support and education you need to manage your health and achieve your health goals.*
Our Commitment to You
At Union Health Center, we are committed to providing you with the highest quality of care. We believe that everyone deserves access to high-quality, affordable healthcare, and we are dedicated to providing you with the care you need to live a healthy and fulfilling life.*
Accessible and Convenient
We are conveniently located in midtown Manhattan, just a few blocks from Penn Station and Herald Square. We are easily accessible by subway or bus and offer on-site parking for your convenience. Our hours of operation are Monday, Tuesday, Thursday, and Friday, from 8:00 am to 6:00 pm, and Wednesday from 10:00 am to 6:00 pm. We also offer 24/7 access to your healthcare team through our patient portal.*
Poor Organization and Unprofessional Staff
The Union Health Center has received several criticisms for its poor organization and unprofessional staff. Some patients have reported issues with staff members being unhelpful, unprofessional, and even rude. There have been instances where patients have been hung up on while trying to speak to staff members on the phone. Additionally, there have been complaints about paperwork being lost or not received, leading to delays or cancellations of appointments.
Inconsistent Doctor Performance
Some patients have had positive experiences with doctors at the Union Health Center, describing them as exceptional, caring, and knowledgeable. However, others have reported receiving poor care, with doctors being dismissive, unprofessional, and even negligent. There have been instances where patients have been refused treatment or referrals, leading to serious health consequences.
Disorganized Scheduling and Communication
Patients have also reported issues with scheduling and communication at the Union Health Center. Some have had appointments cancelled or rescheduled without notice, while others have received incorrect or incomplete information about their appointments or test results.
Positive Experiences
Despite the numerous complaints, some patients have had positive experiences at the Union Health Center. They have commended the staff for being supportive, dedicated, and providing quality service.
