At Willowdaile Apartment Homes, our mission is to provide a comfortable, convenient, and eco-friendly living experience for our residents. Our newly renovated 1, 2, and 3-bedroom apartments are designed to meet the needs of individuals and families alike. Our community is situated in a prime location, offering easy access to shopping, dining, and entertainment venues, as well as major highways and public transportation.
Our Community
Our apartments boast spacious garden-style layouts, fully-equipped kitchens, washer and dryer connections, oversized closets, and private outdoor spaces. Our community features a resort-style pool with sundeck, dog park, barbecue areas, and more. We're committed to sustainability, and our eco-friendly initiatives can help you save up to $300 to $500 a year on utility costs.
Amenities
We offer a range of amenities to enhance your living experience. Enjoy our community's bark park, playground, 24/7 resident portal, positive credit reporting, recycling program, and more. Our apartment amenities include stainless steel appliances, quartz countertops, washer and dryer connections, and extended patios. We're pet-friendly, so your furry friends are welcome too!
Neighborhood
Willowdaile Apartment Homes is located in the heart of Durham, NC, near the Research Triangle area, Duke University, and the University of North Carolina at Chapel Hill. Our community is surrounded by a variety of shopping, dining, and entertainment options, making it the perfect place to call home.
Discover the Best of Durham
If you're looking for a new place to call home, look no further than Willowdaile Apartment Homes. Our friendly staff is here to help you find the perfect apartment that fits your needs and lifestyle. Contact us today to schedule a tour and experience the best of Durham living!
Overall Experience
The reviews are mixed, with some residents praising the staff and maintenance teams, while others express frustration with various issues, including poor customer service, unprofessionalism, and unresolved maintenance problems.
Staff and Maintenance
Some reviewers appreciated the helpfulness and professionalism of the staff, citing their responsiveness to maintenance requests and friendly demeanor. However, others reported negative experiences, including encountering rude and impatient staff, as well as difficulties in getting issues resolved.
Maintenance and Repairs
Some residents praised the maintenance team's promptness in addressing issues, while others reported ongoing problems with maintenance requests, including uncompleted repairs and lack of communication.
Parking and Safety
Parking availability and safety concerns were mentioned by several reviewers, with some expressing frustration about the lack of parking spots and feeling unsafe walking alone at night.
Communication and Professionalism
Several reviewers criticized the office staff for their lack of professionalism, citing instances of rudeness, impatience, and unresponsiveness to concerns.
Value and Pricing
Some reviewers felt that the pricing was reasonable, while others were dissatisfied with the value for the price, citing additional fees and charges.
Amenities and Cleanliness
The cleanliness and maintenance of the apartments and grounds were mentioned as issues by some reviewers, with some reporting trash and disrepair.
