Experience the Best Value Stay, Every Time!
Welcome to Stay Express, where we strive to provide excellent hospitality and comfortable rooms at a great value to every guest. Our brands are built on the foundation that the customer always comes first.
Our Story
Stay Express is a hotel chain that offers convenient locations in Texas, Louisiana, and Georgia, and is continuing to grow across many other parts of the U.S. Our goal is to provide a home away from home experience, where our guests can feel comfortable and relaxed. We take pride in our clean and well-maintained rooms, friendly staff, and modern amenities.
Our Services
At Stay Express, we offer a range of services to make your stay with us comfortable and convenient. These include:
- Free Breakfast: Start your day off right with our complimentary breakfast buffet, featuring a variety of hot and cold items.
- Free Wi-Fi: Stay connected with our fast and reliable internet access, available in all rooms and public areas.
- Free Parking: Park your vehicle safely and conveniently on our premises.
- 24/7 Front Desk: Our friendly and knowledgeable staff are available 24/7 to assist with any needs or questions.
- Business Center: Stay productive with our fully-equipped business center, featuring computers, printers, and office supplies.
- Pool and Hot Tub: Relax and unwind with a refreshing swim or soak in our pool and hot tub.
- Discounts and Packages: Take advantage of our special offers, discounts, and packages, designed to suit your travel needs and budget.
Our Philosophy
At Stay Express, we believe that every guest deserves a comfortable and relaxing stay, without breaking the bank. We pride ourselves on providing excellent customer service, clean and well-maintained rooms, and modern amenities, all at an affordable price. Our goal is to make you feel at home, whether you're traveling for business or leisure.
Our Locations
We have convenient locations in:
- Dallas, TX
- San Antonio, TX
- Athens, TX
- Chattanooga, TN
- Demopolis, AL
- Hammond, LA
- Iron Mountain, MI
- Hamilton, MT
- Elko, NV
- North Charleston, SC
- Union City, GA
Join Our Rewards Program
If you travel often, join our rewards program and start earning points towards free nights, discounts, and other perks.
Hotel Review Summary
Cleanliness and Maintenance Issues
Some guests reported cleanliness and maintenance issues, including finding roaches, dirty floors, and unvacuumed rooms. There were also complaints about the pool area, with some guests describing it as "stuffy" and "breathable". Additionally, some guests reported issues with the air conditioning, plumbing, and electrical wiring in their rooms.
Staff and Service Issues
Several guests reported poor service from the hotel staff, including rudeness, unhelpfulness, and a general lack of care. Some guests had issues with the front desk, including long wait times, miscommunication, and unmet requests.
Room Quality and Amenities
Some guests reported issues with the quality of their rooms, including dirty or worn-out furniture, poor bedding, and malfunctioning appliances. Some guests also reported issues with the bathroom, including clogged drains and lack of hot water.
Location and Safety Concerns
Some guests reported safety concerns, including feelings of unease due to the hotel's proximity to homeless shelters and the presence of suspicious individuals on the premises. Some guests also reported issues with the hotel's location, including noise from nearby roads and parking lot activity.
Positive Experiences
Some guests reported positive experiences, including friendly and helpful staff, comfortable bedding, and decent breakfast options. A few guests praised the hotel's location, citing its proximity to local attractions and amenities.
