Who We Are
At Amazon Health Services, we understand that the need for medical care doesn't end when you or your loved one leaves the hospital. Our mission is to provide professional and paraprofessional services to Adult & Pediatric clients by assisting them in achieving the highest level of potential in their day-to-day nursing & self-care activities. We are committed to providing high-quality, multidisciplinary care by professionals who are driven to enhance our patients' experience and through compassionate & innovative solutions focused on assisting our patients as they navigate through all stages of their life.
Our Services
Amazon Health Services offers a range of services to cater to the diverse needs of our patients. Our services include:
- Adult Home Care Services: We understand that the need for medical care doesn't end when you or your loved one leaves the hospital. Our skilled nursing team is made up of registered nurses, licensed vocational nurses, and certified nursing assistants who aim to assist you or your loved one in maintaining daily independence, care competency, and quality of life.
- Senior Care Services: We provide in-home senior care services, personal care, and other companion services for disabled, elderly, pediatric, and special needs patients in Houston, Dallas, and the surrounding areas.
- Respite Care: Our Respite Care services provide temporary relief for caregivers, allowing them to take a break while ensuring the well-being of their loved ones.
- 24 Hour Care: Our 24-hour care services provide continuous care for patients who require round-the-clock attention.
- Post Hospital Care: Our post-hospital care services help patients transition smoothly from hospital to home, ensuring a comprehensive recovery.
- Mental Health Services: We offer mental health services, including counseling and therapy, to help patients manage their mental health conditions.
- Pediatric Services: Our pediatric services cater to the unique needs of children with developmental disabilities, chronic illnesses, or injuries.
What Sets Us Apart
At Amazon Health Services, we pride ourselves on being a team of highly educated and committed professionals who, through comprehensive assessments, provide compassionate care that ensures our patients achieve the highest quality of life. We are dedicated to providing high-quality, multidisciplinary care by professionals who are driven to enhance our patients' experience. Our core values of compassion, honesty, relationships, innovation, service excellence, and teamwork guide our actions and decisions.
Services and Care
Amazon Health Services received an overall positive rating from several reviewers, with patients expressing satisfaction with the care provided by the company's nurses and staff. Sharon Hall and William Dambrova both gave 5-star reviews, praising the punctuality, considerateness, and informative nature of the assigned nurses. Dambrova specifically noted that Andrew, the assigned RN, was responsive and professional, and that the company's follow-up was excellent.
Communication and Coordination
However, some reviewers experienced issues with communication and coordination. Darcy Casavant gave a 1-star review, stating that she received several calls from different people without knowing who the main supervisor was, and that appointments were often rescheduled or unkept.
Conclusion
Services and Care: Amazon Health Services provided satisfactory care to patients, with reviewers praising the professionalism and responsiveness of their staff.
Communication and Coordination: However, some patients experienced difficulties with communication and coordination, leading to disappointing experiences.
