Building a Better Tomorrow, One Project at a Time.
DeWalt Corporation has been serving Kern County since 1965, providing multi-faceted and dependable consulting services in professional civil engineering, land surveying, planning, construction management, and staying on top of new development strategies.
Our Story
DeWalt Corporation has a rich history of providing innovative solutions to our clients. Our team of experts has extensive knowledge and experience in various fields, including engineering, surveying, and planning. We have worked with numerous clients, including municipalities, private developers, and government agencies, providing comprehensive services that meet their unique needs.
Services
DeWalt Corporation offers a wide range of services, including:
- Engineering: We provide civil engineering and design services for residential, commercial, industrial, and municipal land development projects.
- Surveying and Mapping: Our survey department provides construction staking, boundary surveying, ALTA surveys, cadastral establishment, GPS, and UAV Aerial Photomapping.
- Planning: We offer general plan amendments, zone changes, conditional use permits, high yield, and curve/linear subdivision design.
- 3D Services: Our team provides terrestrial laser scanning and modeling for as-built of construction and industrial infrastructure, as well as capture of architectural features.
- Sub-Surface Utility Management: We capture the requisite data and insert it into your construction documents, ensuring that underground utilities are accurately located.
Our Mission
At DeWalt Corporation, we strive to continuously improve all aspects of our corporate elements. We aim to take advantage of opportunities in our core areas of expertise while considering the long-term health and viability of our corporation. We identify and examine logically related services to our core expertise, allowing us to better serve our valued customer base.
Our Commitment
We are committed to aligning ourselves with clients who share our core principles of collaboration, integrity, and trust and respect for mutual professionalism. We believe that our employees are our greatest asset, and we strive to create an environment that supports, mentors, and educates our valued employees to advance them to their highest potential.
Customer Service Issues
Several customers have expressed frustration with DeWalt's customer service. One customer, Ming C., filed a warranty claim for a pair of broken angle cutting pliers and received an initial response, but then experienced a lack of follow-up and communication from the company. Despite multiple attempts to contact DeWalt, including phone calls and social media outreach, Ming C. has yet to receive a resolution to the issue.
Disappointment with Warranty and Repair Costs
Russell Loyd, a long-time DeWalt customer, was disappointed with the company's warranty and repair policies. When his 20v finish nailer's drive pin broke, DeWalt quoted him a high repair cost, which he felt was unreasonable given the tool's relatively low usage. This experience left Russell disenchanted with DeWalt's customer service and considering alternative brands.
Product Suggestions
On a more positive note, Dean Nicely suggested that DeWalt consider creating a cordless palm sander with a 20-lithium battery.
