Changing Lives One Smile at a Time
At Andrea R. Lederman DDS PC, we are dedicated to providing exceptional dental care to our patients in Skokie, IL. Our team of experienced dentists and professionals is committed to delivering personalized attention and top-notch service to ensure that our patients receive the best possible care.
Our Mission
Our mission is to provide comprehensive, patient-centered care that exceeds our patients' expectations. We aim to create a warm and welcoming environment where our patients feel comfortable and valued. Our goal is to help our patients achieve optimal oral health and a beautiful smile that enhances their confidence and overall well-being.
Our Services
We offer a wide range of services, including pediatric dentistry, teeth whitening, fillings, and dental growth and development. Our pediatric dentistry services focus on providing gentle, compassionate care to our young patients, ensuring that their primary teeth are healthy and set the stage for permanent teeth. Our teeth whitening procedures are designed to restore the smile of people with stained, dull, or discolored teeth. We also offer fillings, which are used to repair decayed teeth, and dental growth and development services to help our patients achieve optimal oral health.
Our Staff
Our team of experienced dentists and professionals is dedicated to providing exceptional care to our patients. We maintain the highest levels of accreditation and pursue ongoing education to stay abreast of the latest trends in the medical field. Our staff is committed to making our patients feel comfortable and valued, and we take the time to listen to their concerns and answer their questions.
Our Facilities and Equipment
Our state-of-the-art facilities are equipped with the latest technology, including digital X-rays and Invisalign. We are committed to providing our patients with the most advanced and effective treatments available.
Why Choose Us
At Andrea R. Lederman DDS PC, we believe that our patients deserve the best possible care. That's why we offer personalized attention, flexible payment plans, and convenient scheduling options. We also accept most traditional insurance plans and offer financing options through CareCredit. We are committed to making our patients feel comfortable and valued, and we strive to exceed their expectations with every visit.
Customer Experiences
Some customers at this dental clinic had poor experiences, while others were extremely satisfied. A few reviews stand out for being particularly negative.
Unpleasant Encounters
One parent, D. K., was appalled by the behavior of Dr. Lederer, who was aggressive and pushy with their 4-year-old child. This led to the child shutting down and refusing to receive further cleaning. The clinic then charged a "behavior fee" for the child's non-cooperation. The parent expressed outrage and concern about the clinic's handling of children, recommending that they be shut down and not be allowed to work with children again. Another parent, who had called the clinic to discuss their child's experience, felt that Dr. Lederer was unwilling to listen to their concerns and instead chose to lecture them.
Lack of Patient Handling
Dr. Lederer's attitude and behavior have been criticized by multiple parents, with one reviewer stating that the clinic's staff should take classes on handling children. Another reviewer noted that the clinic's Yelp reviews revealed similar experiences, and they felt that they should have read those reviews before scheduling an appointment.
Unprofessional Behavior
One reviewer, who was present during the interaction between Dr. Lederer and their child, called the behavior "obnoxious" and suggested that the clinic should be shut down for its handling of children. Another reviewer felt that the clinic's response to their concerns was inadequate, with Dr. Lederer failing to return their calls.
Positive Experiences
On the other hand, some customers had very positive experiences at the clinic. One reviewer was impressed by the friendly and helpful receptionists, as well as the efficient processing of their children. Another reviewer expressed gratitude for the clinic's welcoming atmosphere and praised the staff for being patient with their children. A third reviewer noted that their children loved the clinic and praised the team for being helpful.
