Empowering Healthy Lives Through Compassionate Care
At Community Outreach Medical Center, our mission is to provide high-quality, comprehensive healthcare services to individuals and families in need. We have been serving the greater Las Vegas valley since 2005, and have built a reputation for delivering warm, compassionate, and patient-centered care to our diverse patient population.
Our Providers
Our team of healthcare providers is headed by experienced medical professionals who are committed to staying up-to-date with the latest medical research and advancements. Our providers include:
- Denise Cook, FNP-BC, a board-certified nurse practitioner with expertise in family medicine and a fluency in English and Spanish.
- Jerry Cade, MD, MBA, AAHIVS, a medical doctor with a specialization in HIV/AIDS and a fluency in English and Spanish.
Our Services
We offer a range of services designed to address the unique needs of non-insured and under-insured individuals and families in Southern Nevada. Some of our services include:
- General Medicine: Family physicians who diagnose and treat a wide variety of ailments in patients of all ages.
- Women's Health: Services include well-women exams, pap smears, breast exams, pregnancy tests, gynecology services, and referrals for mammograms and ultrasounds.
- Cancer Screening: Early detection leads to greater success in breast or cervical cancer intervention. We offer breast exams, pap smears, testicular exams, prostate exams, and referrals for mammograms and ultrasounds.
- STI/STD Testing and Treatment: We provide affordable and confidential on-site diagnosis and treatment of sexually transmitted infections such as Syphilis, Chlamydia, genital warts, and Herpes.
- HIV/AIDS Program: We offer primary health care and medical case management in a prompt and compassionate manner. We also provide medical nutrition therapy, support groups, and transportation services.
- PrEP Program: We offer PrEP, a daily pill that can protect HIV-negative people from HIV infection.
- CABENUVA Program: A one-shot regimen for HIV treatment.
Our Mission
Our mission is to improve the total well-being of individuals within the greater Southern Nevada region. We prioritize your medical needs above all else, providing excellent patient care and consistently gaining referrals and repeat patients over the years.
Our Services
At Community Outreach Medical Center, we offer a range of services designed to meet the unique needs of non-insured and under-insured individuals and families in Southern Nevada. Our services include:
- General Medicine: Family physicians diagnose and treat a wide variety of ailments in patients of all ages.
- Women's Health: Services include well-women exams, pap smares, breast exams, pregnancy tests, gynecology services, and referrals for mammograms and ultrasounds.
- Cancer Screening: Early detection leads to greater success in breast or cervical cancer intervention. We offer breast exams, pap smares, testicular exams, prostate exams, and referrals for mammograms and ultrasounds.
- STI/STD Testing and Treatment: We provide affordable and confidential on-site diagnosis and treatment of sexually transmitted infections such as Syphilis, Chlamydia, genital warts, and Herpes.
- HIV/AIDS Program: We offer primary health care and medical case management in a prompt and compassionate manner. We also provide medical nutrition therapy, support groups, and transportation services.
- PrEP Program: We offer PrEP, a daily pill that can protect HIV-negative people from HIV infection.
- CABENUVA Program: A one-shot regimen for HIV treatment.
Overall Experience
The reviews of Community Outreach Medical Center (COMC) are mixed, with some patients expressing satisfaction with their experience, while others were extremely dissatisfied.
Positive Comments
COMC is praised for its low rates and wide range of services, including an on-site pharmacy. Some patients appreciated the friendly receptionists and welcoming staff. One patient praised Dr. Pilotti and her caring demeanor.
Negative Comments
Multiple patients expressed frustration with the lack of responsiveness, including not receiving a return call or answer to their voicemails. Some patients felt disrespected by staff, citing rude, condescending, and narcissistic behavior. Others were unhappy with the quality of care, citing unnecessary medication and lack of follow-through by staff. One patient experienced poor communication and a feeling of being "talked down to."
Poor Management
Some patients complained about inefficient operations, including delays, lack of communication, and unavailability of case managers. One patient felt that the staff was inexperienced and unprofessional, while another felt that the facility was "ghetto-like."
Unclear Communication
Patients were confused by unclear communication, including failure to provide important information and unnecessary delays. One patient felt that the doctor failed to provide a thorough examination and failed to provide essential medical services.
