At Peggy's Tax & Accounting, we are a family-owned and locally operated business dedicated to providing exceptional tax services and bookkeeping solutions to individuals and small businesses in Topeka, KS, and surrounding areas. With over 30 years of experience, our founder, Peggy Beasterfeld, has honed her expertise in tax preparation, accounting, and payroll services. Our commitment to each client has helped us develop a loyal clientele, and we take pride in being a reliable and trusted partner for all your financial needs.
Our Services
We offer a comprehensive range of services designed to cater to the unique needs of our clients. Our services include:
- Tax Services: We provide meticulous tax preparation, tax planning, and tax representation services to ensure you receive the maximum refund you're entitled to.
- Accounting Services: Our team offers accurate and timely bookkeeping, financial statement preparation, and budgeting services to help you manage your finances effectively.
- Small Business Services: From startup to established businesses, we provide customized support for construction, farm enterprises, retail stores, pawnshops, and auto dealers.
- Payroll Services: Our payroll services include payroll preparation, tax filing, and compliance with state and federal regulations.
- IRS Representation: As an Enrolled Agent, Peggy Beasterfeld is licensed to represent clients before the IRS, ensuring you receive expert guidance and support in audits and other tax matters.
Our Commitment
At Peggy's Tax & Accounting, we understand the importance of building strong relationships with our clients. That's why we make ourselves available to address any questions or concerns you may have. Our goal is to provide personalized service, accurate reporting, and unheralded support to help you achieve your financial goals.
Meet Our Team
Our team is led by Peggy Beasterfeld, a seasoned tax professional with extensive experience in tax preparation, accounting, and payroll services. Peggy has prepared over 35,000 tax returns and has represented clients in over 40 IRS audits with a success rate of over 50%. She is an Enrolled Agent, licensed to practice before the IRS, and holds certifications from the National Association of Tax Professionals and the National Association of Enrolled Agents.
Poor Communication and Accountability
Several reviewers expressed frustration with the lack of communication and accountability from the tax preparation service. They reported being left in the dark about the status of their tax returns, and when they did finally get a response, it was often unhelpful or dismissive. Some reviewers even reported being told that their appointments were not scheduled despite receiving confirmation, or that their tax returns were filed incorrectly.
Lack of Organization and Efficiency
Reviewers also reported experiencing difficulties with the office's organization and efficiency. They mentioned being told to bring in unnecessary documents, or that their appointments were not scheduled correctly. Some reviewers even reported being given conflicting information or excuses for delays.
Positive Experiences with Peggy
On the other hand, several reviewers had very positive experiences with Peggy, the owner of the tax preparation service. They praised her knowledge, professionalism, and caring attitude. Some reviewers even mentioned being recommended to Peggy by others and were grateful for the referral.
Problems with Filing and Refunds
Some reviewers reported issues with the filing of their tax returns, including incorrect filings, delays, and lack of refunds. They also reported difficulties in getting responses from the office or resolving issues.