Your trusted partner for indoor comfort solutions
Since 1994, Indoor Comfort Heating & Cooling has proudly served the Sacramento and surrounding areas, providing comprehensive solutions for all your heating, cooling, and plumbing needs. We understand the importance of comfort in your home or business, and are dedicated to delivering reliable services that keep you comfortable all year round.
Heating
- Responsive repairs for all heating systems, including furnaces, boilers, and heat pumps
- Comprehensive installations and replacements
- Preventative maintenance plans to ensure optimal performance and efficiency
- Expert advice on choosing the right heating system for your needs
Cooling
- Expert AC repair and maintenance for all major brands
- Specialized services for attic ventilation and duct cleaning
- Installation and replacement of energy-efficient cooling systems
- Comprehensive tune-ups to boost efficiency and keep you cool during hot summer months
Plumbing
- Repair and installation of all plumbing fixtures and systems
- Drain cleaning and leak detection & repair
- Water heater installation, maintenance, and repair
- Comprehensive plumbing services for both residential and commercial properties
Our Values
- Customer-focused: We prioritize your comfort and satisfaction, offering personalized solutions and responsive service.
- Integrity: We uphold the highest ethical standards, offering upfront pricing and transparent communication.
- Expertise: Our technicians are highly skilled and certified, ensuring the highest quality workmanship.
- Community: We actively support local organizations and believe in giving back to the community.
Mission
At Indoor Comfort, we strive to be your trusted partner in achieving comfortable and efficient indoor environments. We are committed to providing exceptional service, reliable solutions, and lasting value to every customer.
Customer Service Experience
Some customers have reported excellent customer service from Indoor Comfort, citing friendly and informative staff, prompt responses, and courteous technicians. On the other hand, several reviewers have expressed frustration with the company's customer service, reporting long hold times, unreturned calls, and unhelpful representatives.
Technical Issues and Delays
Several reviewers have reported issues with Indoor Comfort's technical expertise, including misdiagnosis of problems, failure to fix issues, and delays in scheduling appointments. In some cases, these issues have led to prolonged periods without heat or air conditioning.
Punctuality and Professionalism
Some reviewers have praised Indoor Comfort's technicians for their prompt arrival, professionalism, and quality of work. However, others have reported issues with technicians showing up late or not at all, and a lack of initiative in scheduling appointments.
Home Warranty Issues
Several reviewers have reported issues with Indoor Comfort's handling of home warranty claims, including delays in getting approval, miscommunication, and a lack of transparency.
Positive Experiences
Some customers have reported positive experiences with Indoor Comfort, citing quick and effective service, knowledgeable technicians, and friendly staff.
