At Borinquen Medical Centers, we believe that everyone deserves access to high-quality, comprehensive health care. That's why we provide a range of services and programs designed to meet the unique needs of our community. As a full-service medical home, we offer a multi-discipline approach to health care, with a focus on prevention, education, and community engagement.
Our Services
At Borinquen Medical Centers, we offer a wide range of services to promote healthy living and well-being. Some of our services include:
- Primary care and chronic disease management
- Pediatric care, including well-child visits and sick visits
- Obstetrics and gynecology care, including pregnancy testing and prenatal care
- Dental care and oral health education
- Diagnostic and lab services, including blood work and imaging tests
- Behavioral health services, including counseling and therapy
- HIV and STD testing and treatment
- Chiropractic care and spinal manipulation therapy
- School-based health services and health education programs
- Programs for special populations, including seniors and individuals with disabilities
Quality Care and Compassion
At Borinquen Medical Centers, we believe that quality care is not just about treating illnesses, but also about empowering our patients to live healthy, active lives. That's why we prioritize patient education and engagement, and strive to create a welcoming and supportive environment for all of our patients.
Patient-Centered Care
We understand that every patient is unique, with their own distinct needs and concerns. That's why we take the time to listen, educate, and collaborate with our patients to develop personalized care plans that meet their individual needs. Our team of healthcare professionals is dedicated to providing patient-centered care, with a focus on prevention, early detection, and effective treatment of chronic diseases.
COVID-19 Response
We understand that the COVID-19 pandemic has brought unprecedented challenges to our community. At Borinquen Medical Centers, we are committed to providing a safe and healthy environment for our patients, staff, and communities. We have implemented enhanced cleaning protocols, social distancing measures, and virtual care options to minimize the risk of transmission. We are also providing ongoing education and support to our patients and staff to promote healthy habits and prevent the spread of the virus.
Virtual Care and Telemedicine
In response to the COVID-19 pandemic, we are offering virtual care and telemedicine services to our patients. Our primary care physicians and specialists are available to provide medical consultations, diagnoses, and treatments remotely. This allows us to continue providing high-quality care while minimizing the risk of transmission.
Staff Safety and Training
At Borinquen Medical Centers, we are committed to the safety and well-being of our patients and staff. We have implemented rigorous infection control protocols, including personal protective equipment (PPE), social distancing, and enhanced cleaning protocols. Our staff has also undergone comprehensive training in infection control and COVID-19 response to ensure that they are equipped to provide safe and effective care.
Overall Experience
The reviews for this medical practice are mixed, with both positive and negative comments from patients. On one hand, some reviewers have had a poor experience, citing long wait times, poor customer service, and mistakes with appointments. On the other hand, some reviewers have had a positive experience, praising the staff for being friendly and professional.
Positive Comments
Some reviewers have praised the practice for its friendly and professional staff, with one reviewer mentioning that they were set up with an appointment quickly and efficiently. Another reviewer praised the doctor for being caring and professional.
Negative Comments
On the other hand, some reviewers have had a poor experience with long wait times, poor customer service, and mistakes with appointments. One reviewer mentioned that they were neglected medical services, and another reviewer had to wait for four hours with an appointment. Some reviewers have also highlighted the lack of coordination between the front desk staff and the medical professionals.