A MOVE-IN PROCESS YOU CAN TRUST. FREE REGISTRATION NO HIDDEN FEES
At Broad Ripple Trails Apartments, we pride ourselves on providing a unique and comfortable living experience. Our community is designed to offer a peaceful and clean environment, conveniently located just minutes from downtown Indianapolis. Our apartments are designed to meet every need, with spacious floorplans and a variety of amenities.
Amenities
Our community offers a range of amenities to make your life easier and more enjoyable. These include:
- Swimming Pools: We have two swimming pools, each with its own secured entry. Enjoy a relaxing day by the pool with friends and family.
- Fitness Center: Stay active and healthy with our on-site fitness center, equipped with a variety of equipment.
- Pet-Friendly: We welcome your furry friends! We allow dogs and cats, with a limit of two pets per apartment. We also accept rent from pet owners.
- 24-Hour Emergency Maintenance: In case of an emergency, our maintenance staff is available 24/7 to address any issues.
- Community Room: Relax and socialize with friends and family in our community room, equipped with Wi-Fi.
- BBQ Areas: Enjoy outdoor gatherings with family and friends in our two BBQ pad areas.
- Parking: Parking is available on a first-come, first-served basis and is free. Limited covered parking spots are also available for a small monthly fee.
Floorplans
We offer a variety of floorplans to suit every need. Our apartments range from studios to three-bedroom townhomes, each with its own unique features.
- Townhomes: Our two- and three-bedroom townhomes offer direct entry, a private gated patio, and washer-dryer connections.
- Apartments: Our spacious apartments offer a comfortable living space with great closet space and mature trees surrounding the property.
Rentals
Our rentals are designed to provide a comfortable and affordable living experience. Prices include rent, trash, lot parking, fitness center access, pool access, and community events. Residents are responsible for paying water, gas, and electricity separately.
About Us
At Broad Ripple Trails Apartments, our team is committed to ensuring a successful, comfortable, and safe housing experience for all residents. We strive to provide excellent customer service and maintain a clean and peaceful environment.
FAQs
We understand that moving into a new community can be an exciting but overwhelming experience. To help ease this transition, we have put together a list of frequently asked questions to provide you with more information about our community.
Location
Our community is conveniently located just minutes from downtown Indianapolis. We are also within walking distance to the Monon Trail, which provides easy access north or south.
Contact Us
If you have any questions or would like to schedule a tour, please do not hesitate to contact us. Our office is open Monday through Friday from 8:30 am to 5:30 pm and Saturday from 10 am to 4 pm.
Apartment Complex Review Summary
Poor Management and Maintenance Issues
Several reviewers have expressed dissatisfaction with the management and maintenance at Broad Ripple Trails. Many have reported slow and lazy repairs, with some experiencing gas leaks and other issues. The maintenance team has been criticized for being incompetent and unreliable.
Unfair Charges and Lack of Refunds
Some reviewers have reported being unfairly charged for damages or repairs, and struggling to get refunds or deposits back. This has led to frustration and mistrust among tenants.
Safety Concerns
Several reviewers have reported safety concerns, including gunshots, fights, and police presence. There have also been reports of dog waste and other hazards on the property.
Positive Experiences
On the other hand, some reviewers have had positive experiences with the office staff, describing them as polite, friendly, and helpful. A few reviewers have praised the maintenance team for being responsive and efficient.
Mixed Feelings
A few reviewers have reported mixed experiences, with some enjoying their time at Broad Ripple Trails but experiencing issues with neighbors or maintenance.