Changing Lives through Hearts and Minds - Together
At Dallas Medical Center, we are committed to delivering high-quality medical care to our patients in a compassionate and personalized manner. As a Level IV Trauma Center, we are equipped to handle a wide range of emergency situations, from minor injuries to life-threatening conditions. Our highly skilled doctors and staff are dedicated to providing exceptional care to individuals and families in our community.
Our Services
We offer a comprehensive range of services to meet the unique needs of our patients. Our services include:
Emergency Services
In an emergency, seconds count. Our emergency room is staffed 24/7 with experienced doctors and nurses, ensuring that you receive prompt and effective care. We are committed to providing timely, personalized treatment, minimizing your wait time and ensuring you receive the care you need.
Physical Medicine & Rehabilitation
Our physical medicine and rehabilitation program is designed to help patients recover and regain function and mobility after an injury or illness. Our team of highly trained therapists and doctors work together to create personalized treatment plans, helping you achieve optimal health and well-being.
Surgical Services
Our surgical services team is committed to providing exceptional surgical care, from minor procedures to complex surgeries. Our experienced surgeons and medical staff work together to ensure that you receive the best possible care during and after your procedure.
Wound Care
Our wound care clinic is staffed with friendly, knowledgeable, and highly-skilled professionals who are dedicated to helping patients heal and recover from wounds and injuries. Our team works collaboratively to create personalized treatment plans, ensuring that you receive the care you need to heal quickly and effectively.
Primary Care
At Dallas Medical Center, we believe that primary care is the foundation of good health. Our primary care teams are dedicated to providing comprehensive, personalized care to individuals and families, offering same-day appointments, routine check-ups, and preventive care services.
Physical Therapy
Our physical therapy program is designed to help patients recover and regain function and mobility after an injury or illness. Our team of highly trained therapists and doctors work together to create personalized treatment plans, helping you achieve optimal health and well-being.
GetCareNow
At Dallas Medical Center, we understand that emergencies can happen at any time. That's why we've introduced GetCareNow, a revolutionary service that allows you to reserve your ER arrival time and wait at home until your scheduled visit. With GetCareNow, you can skip the wait and receive exceptional care when you need it most.
About Prime Healthcare
As a member of Prime Healthcare, we are committed to delivering high-quality, patient-centered care to our communities. With a legacy of excellence and innovation, we are dedicated to improving the health and well-being of individuals and families in our region.
Community Involvement
At Dallas Medical Center, we are deeply committed to giving back to our community. We believe that healthcare is not just about treating illnesses, but also about promoting wellness, preventing disease, and supporting the people who need our care the most.
Patient Testimonials
We take pride in the care we provide and the impact it has on our patients' lives. Here's what some of our patients have to say about their experiences at Dallas Medical Center:
"As a patient, I highly recommend the wound care clinic. The staff is friendly, knowledgeable, and highly-skilled. I've seen significant improvement in my wound healing and recovery." - Lynn D.
"I recently had a cardiovascular procedure at Dallas Medical Center. The doctors and nurses were exceptional, and I was impressed with the level of care and attention to detail. I would highly recommend them." - Mary T.
"I've been going to physical therapy at Dallas Medical Center after knee replacement surgery. The staff is professional, friendly, and helpful. I'm almost back to normal after 5 weeks of therapy, and I would highly recommend this therapy center." - Angie J.
Staff and Service
The staff at Haven were highly praised for their professionalism and personalized care. Many reviewers mentioned the exceptional service provided by the nurses, doctors, and other staff members.
Check-in and Admission
Some reviewers had issues with the check-in process, including long wait times and unfriendly staff. However, others reported a seamless and efficient check-in process.
Medical Care
There were mixed reviews about the medical care provided. Some reviewers were impressed with the daily medical attention and personalized care, while others reported poor communication, neglect, and inadequate treatment.
Patient Satisfaction
Some reviewers were extremely satisfied with their experience, citing the kindness, empathy, and attention they received from the staff. However, others were dissatisfied, citing poor communication, neglect, and inadequate treatment.
Common Issues
Common issues mentioned included poor communication, long wait times, and inadequate treatment.