Powering Your Success, One Connection at a Time.
At Terminal-Andrae Inc., we take pride in being the nation's oldest electrical contractor, established in 1882. Our team of experienced, knowledgeable, and skilled electrical engineers and construction contractors has been providing top-of-the-line services to our clients in Southeastern Wisconsin, including Milwaukee and its surrounding communities. With our expertise in process automation, electrical design, instrumentation, and controls, we have built long-lasting business partnerships with top corporations, including Miller Brewery, Milwaukee's Journal-Sentinel, and Bucyrus International.
Our Services
We offer a wide range of services to cater to the diverse needs of our clients. Our 24/7 emergency service ensures that your business is up and running, even in the most critical situations. Our services include:
- Electrical Maintenance: We provide preventative maintenance services to ensure your electrical systems are running efficiently and safely.
- Medium Voltage Electrical: Our team of experts handles medium voltage electrical services, including installation, repair, and maintenance.
- High Voltage Electrical: We provide high voltage electrical services, including design, installation, and maintenance.
- New Construction: We offer new construction services, including electrical design, installation, and testing.
- Cabling Installation: Our team of experts handles cabling installation, including structured cabling and fiber optic cabling.
- Infrared Thermography: We use advanced infrared thermography techniques to detect electrical issues before they become major problems.
- Engineering Design & Build: Our team of engineers and designers work together to provide custom electrical design and build services.
- Process Automation: We provide process automation solutions to increase efficiency and reduce costs.
- Computer Aided Design (CAD): Our team of designers uses CAD software to design and develop custom electrical systems.
- Instrumentation & Controls: We provide instrumentation and control services, including design, installation, and calibration.
- Power Metering: Our team of experts handles power metering services, including installation, testing, and maintenance.
- Arc Flash / 70e Compliance: We provide arc flash analysis and compliance services to ensure your business is safe and compliant.
Our Mission & Vision
At Terminal-Andrae Inc., our mission is to provide reliable, cost-effective electrical services that exceed our clients' expectations. We strive to build long-lasting relationships with our clients and provide them with unparalleled service and support.
Associations/Memberships
We are proud members of various associations and memberships, including the International Association of Electrical Inspectors, the National Fire Protection Association, and the National Electrical Contractors Association.
Channel Partners
We partner with top manufacturers and suppliers to provide our clients with the best products and services available in the industry.
Portfolio
Our portfolio includes a wide range of projects, from commercial and institutional to industrial and residential. We have worked with top corporations and have a proven track record of delivering high-quality services on time and within budget.
Testimonials
Our clients rave about our services, praising our team's expertise, professionalism, and commitment to excellence.
Poor Customer Service Experiences
Rude Employees and Hang-Ups
Reviews from Mr. Broomstick Oat and Joseph J. reveal a pattern of poor customer service experiences with the company. Both reviewers had negative interactions with the receptionist, with Mr. Oat being hung up on while inquiring about a solar installation quote for an apartment complex.
Lack of Respect and Unprofessionalism
The receptionist's response to Mr. Oat's inquiry was dismissive and unhelpful, with a simple "they can't help with that" before hanging up. Joseph J.'s experience was similarly frustrating, with the receptionist displaying a lack of respect and professionalism.
Negative Impression of the Company
These experiences have led both reviewers to caution others against doing business with the company, citing the unprofessional behavior of the receptionist as a representation of the company's overall values.
