Measure Success One Customer At A Time
At Jones Air Conditioning, we pride ourselves on our commitment to providing exceptional air conditioning services to homeowners and businesses in Naples, Bonita Springs, and Marco Island. With over 35 years of experience, our team of certified technicians and licensed electricians is dedicated to delivering top-notch solutions for all your air conditioning, heating, and electrical needs.
Our Mission
Our mission is simple: to provide quality air conditioning services that exceed our customers' expectations. We strive to build long-term relationships with our clients, founded on trust, integrity, and exceptional customer service. At Jones Air Conditioning, we believe in "Measuring Success One Customer At A Time" - a motto that reflects our dedication to providing personalized attention to each and every customer.
Our Services
We offer a comprehensive range of air conditioning services, including:
- 24/7 emergency repairs
- Maintenance and tune-ups
- New installations and replacements
- Energy-efficient solutions
- Thermostat installations and upgrades
- Air handler and pool heater services
- Electrical installations and repairs
Our team is certified and trained to work with various air conditioning brands, including Trane, Maytag, Rheem, Bryant, Lennox, Daikin, Goodman, and Frigidaire.
Why Choose Us?
At Jones Air Conditioning, we pride ourselves on our unique advantages:
- 24/7 emergency services
- NATE-certified technicians
- Non-commissioned employees
- Fully licensed and insured
- Unparalleled customer service
- Competitive pricing
- State-of-the-art technology
- Energy-efficient solutions
Our Story
David E. Jones founded Jones Air Conditioning and Electric in June 1985. Since then, he has had the opportunity to install air conditioning equipment and perform a wide range of electrical services for homes and businesses. With a Class-A Air Conditioning and Heating license and an Unlimited Electrical license, David personally supervises every install job from start to finish, ensuring that every customer is taken care of.
Our Commitment
At Jones Air Conditioning, we are committed to providing exceptional air conditioning services that exceed our customers' expectations. We strive to build long-term relationships with our clients, founded on trust, integrity, and exceptional customer service. Our goal is to "Measure Success One Customer At A Time" - a motto that reflects our dedication to providing personalized attention to each and every customer.
Negative Experiences
- Covering another contractor's sticker on a generator, which is considered a bad business practice.
- Poor installation of an air conditioning unit, resulting in the need for a new motor and Freon line repairs, with no willingness to rectify the issue without charging for the service time.
- Failure to deliver on promised services, leaving a customer without air conditioning for two weeks in the summer, and trying to sell them a new system instead of fixing the old one.
- Unprofessional behavior by the owner, including the use of foul language and refusal to stand by an estimate.
Positive Experiences
- Friendly and helpful customer service, including prompt responses to questions and concerns.
- Professional and knowledgeable service technicians who provide efficient and good work.
- Reasonable rates and a focus on customer satisfaction, rather than trying to make a sale.
- Prompt and courteous service, including same-day or next-day responses to calls.
- Willingness to work with customers to find a solution that meets their needs, rather than just trying to make a sale.
