Exceptional Service with a Smile
A Legacy of Cleanliness and Community
Since 1972, JANCOA has been a family-owned and operated commercial cleaning services company, providing exceptional service with a smile throughout the Greater Cincinnati, Northern Kentucky, and Southeast Indiana areas. We take pride in creating a clean and healthy work environment for our clients, and we are committed to delivering unparalleled customer service.
Our Team: The Heart of Our Success
Our team of dedicated professionals is the backbone of our success. We attract and retain the best and brightest minds in the industry, and we invest in their training and development. We believe in fostering a positive and supportive work environment where our employees can thrive and deliver exceptional results.
Exceptional Services for Every Business
We offer a comprehensive range of commercial cleaning services tailored to the unique needs of your business. Our services include:
- Class A Office Cleaning: Comprehensive cleaning solutions for large office spaces.
- Medical Office Cleaning: Specialized disinfection and sanitation services for healthcare facilities.
- Commercial Building Cleaning: Customized cleaning plans for all types of commercial properties.
What Sets Us Apart
We are committed to exceeding expectations and delivering unmatched value to our clients. Our unique approach includes:
- Unmatched Service: We go above and beyond to ensure your satisfaction.
- Certified Standards: We hold multiple industry certifications, demonstrating our commitment to quality and safety.
- Quality Staff: Our highly trained and experienced cleaners are dedicated to delivering exceptional results.
Our History and Values
JANCOA's journey began in 1972 with a young entrepreneur, Tony Miller. Today, we are a thriving company with over 500 employees, providing cleaning services to over 18 million square feet nightly. We are proud of our heritage and remain focused on providing exceptional value to our customers, business partners, and team members.
Overview of Reviews
The reviews of Jancoa, a cleaning services company, are mixed with both positive and negative comments.
Positive Comments
The positive reviews praise the company's customer service, communication, and treatment of employees. Customers appreciate the regular updates from the account manager, Kayla, and the company's responsiveness to their needs. Employees also appreciate the company's family-oriented atmosphere and opportunities for growth.
Negative Comments
The negative reviews highlight concerns about the company's treatment of employees, particularly the firing of long-term employees and alleged unfair treatment of American employees compared to Spanish employees. Customers have also expressed frustration with the company's customer service, citing rude staff and unhelpful responses to their queries.
Specific Issues
Some reviewers have raised specific issues with the company's HR department, including unreturned calls, lack of responsiveness, and poor communication. Others have reported negative experiences with specific staff members, including Oriana in the HR department. Some employees have also reported being fired or forced to quit due to mistreatment.
