Your Health. Our Passion.
At PrimeCare Medical Group, we are dedicated to providing top-quality primary care services to our patients in the Houston and Katy communities. For two decades, we have been at the forefront of integrating technology into our medical practice, offering seamless and convenient healthcare solutions to our patients. Our mission is to make quality primary care easily accessible, both inside and outside our offices, through the latest medical advancements and innovative technology.
Personalized Approach to Primary Care
Our team of experienced and compassionate healthcare providers works tirelessly to offer a personalized approach to primary care. We understand that each patient has unique healthcare needs and concerns, which is why we take the time to listen and create tailored care plans to meet those needs. At PrimeCare Medical Group, you can expect to receive the highest level of care and attention, ensuring that you achieve optimal health and well-being.
Our Services
Our practice offers a wide range of services, designed to meet the diverse healthcare needs of our patients. Our service offerings include:
- 24/7 On-call Physician: Our patients have access to our on-call physicians, available 24/7 for any medical concerns or emergencies. This service ensures that you receive the care you need, when you need it.
- Acute Illness Treatment: Our team is experienced in diagnosing and treating various acute illnesses, including flu, colds, and infections. We employ the latest medical advancements to provide efficient and accurate diagnoses and treatments.
- Allergy Management: Allergies can significantly impact an individual's quality of life. At PrimeCare Medical Group, we offer allergy management services, designed to identify and treat allergies effectively, allowing you to live your life to the fullest.
- Cardiovascular Healthcare: Maintaining a healthy cardiovascular system is crucial for overall health. Our team offers cardiovascular healthcare services, focused on preventing and managing cardiovascular conditions, such as hypertension and high cholesterol.
- Chronic Conditions Management: Living with a chronic condition can be challenging. Our team works closely with you, creating personalized care plans to manage chronic conditions effectively.
- Post Hospitalization & Transition of Care: Following a hospitalization, patients require ongoing care and support. Our team facilitates the transition of care, ensuring seamless and continuous care, promoting optimal recovery.
- Lab Testing: Our in-house lab provides quick and convenient access to various diagnostic tests, allowing for efficient diagnoses and treatment plans.
- Preventative Health & Wellness: Preventative healthcare is the cornerstone of maintaining optimal health. Our team offers a range of preventative health and wellness services, designed to identify potential health issues early, preventing disease progression.
- Saturday Clinics: Our weekend clinics ensure that our patients receive the care they need, even on weekends.
At PrimeCare Medical Group, your health and well-being are our top priorities. We are committed to providing quality care through a personalized approach and innovative technology. Our team of dedicated healthcare professionals is here to support you every step of the way, as we navigate the ever-evolving landscape of healthcare together.
Overview of Reviews
The majority of reviews express disappointment and frustration with PrimeCare Medical Group. Patients have reported poor customer service, lack of communication, and unhelpful staff.
Positive Experiences
- One reviewer praised Dr. Jeanine Wallace's compassion and thoroughness during their appointment.
- Another reviewer appreciated the friendly and welcoming service from Mercedes and Dr. Doshi.
Negative Experiences
- Many reviewers reported poor communication and lack of follow-up from the office staff and doctors.
- Several reviewers expressed frustration with the long wait times for appointments and unhelpful appointment desk staff.
- Some reviewers reported feeling ignored or dismissed by the medical staff, with one reviewer stating that they never received a call back from their doctor despite multiple attempts to contact the office.
- One reviewer had a particularly negative experience, reporting that they were prescribed medication without proper instructions and received concerning lab results without explanation.
