A Higher Standard of Care
At Charter Medical Center, we are committed to providing comprehensive, patient-centered care to the families in our community. Our mission is to prioritize and optimize the health of our patients, ensuring that everyone receives the highest standard of care. Our team of dedicated healthcare professionals, led by Dr. Oladele Olusanya, MD, is passionate about preventing and managing chronic illnesses, as well as providing support and guidance for our patients.
Our Services
As a comprehensive family medicine practice, we offer a wide range of services to cater to the diverse needs of our patients. These services include:
- Family Medicine: Our experienced and compassionate physicians provide comprehensive care for patients of all ages, from pediatrics to geriatrics.
- Pediatrics: We offer thorough examinations and vaccinations for children, ensuring they receive the best possible care for their age and health.
- Weight Loss: Our Charter Weight Loss Center provides personalized guidance and support for patients seeking to achieve their weight loss goals, with a focus on long-term success.
- Allergies: Our skilled professionals diagnose and treat a range of allergic conditions, including anaphylaxis, eczema, and asthma.
- Mental Health: We offer diagnosis, treatment, and support for mental health conditions such as anxiety, depression, and PTSD.
- Women's Health: Our team provides specialized care for women's health, including pap smears, breast care, and mammograms.
- Physicals: Our experienced physicians perform thorough examinations and provide personalized recommendations for overall health and wellness.
- Immunizations: We offer a range of immunizations and vaccinations to protect against various diseases and infections.
Our Commitment to You
At Charter Medical Center, we understand the importance of quality care and commitment to our patients. We strive to:
- Provide exceptional patient care, tailored to each individual's unique needs.
- Foster a culture of compassion, empathy, and understanding among our healthcare professionals.
- Offer convenient and accessible services, including on-site laboratory testing and pharmacy services.
- Collaborate with other healthcare providers to ensure seamless communication and care coordination.
- Continuously improve our services and processes to better meet the evolving needs of our patients and community.
About Our Team
Led by Dr. Oladele Olusanya, MD, our team of experienced and dedicated healthcare professionals is committed to providing the highest level of care. With a strong foundation in family medicine, we are equipped to address a wide range of health concerns and provide personalized guidance and support for patients of all ages.
Unsatisfactory Experiences
Several patients have expressed disappointment and frustration with their experiences at Charter Medical Centre. They have reported being treated rudely and dismissively by medical professionals, including doctors and receptionists. Some have been unable to get appointments in a timely manner, leading to delays in receiving medical care.
Lack of Empathy and Understanding
Patients have felt unheard and ignored, with medical professionals failing to provide adequate care and attention. In some cases, concerns have been dismissed or minimized, leading to further suffering and distress.
Disorganization and Inefficiency
There have been reports of appointments being lost or forgotten, and patients being asked to return at a later time. The online triage system has also been criticized for being counterproductive, leading to unnecessary delays and inconvenience.
Positive Experiences
On the other hand, a few patients have had positive experiences at Charter Medical Centre. They have reported receiving efficient and understanding care, and have praised the online triage service as a convenient and helpful tool.
