Trust us to care for your furry friends!
At Camelback Animal Clinic, we are dedicated to providing excellent veterinary care to pets in the Phoenix area. Our state-of-the-art facilities and skilled team of veterinarians and technicians are committed to providing compassionate and comprehensive care to your beloved pets.
Our Mission
Our mission is to provide the finest veterinary care possible to our patients and to educate our clients on how to keep their pets healthy and happy. We strive to create a warm and welcoming environment where pets and their owners feel comfortable and cared for.
Our Services
We offer a wide range of veterinary services, including preventative care, pet vaccinations, senior pet care, pet dental services, and pet wellness exams. We also provide pet emergency services, spay and neuter services, and urgent care. Our team of skilled veterinarians and technicians are dedicated to providing the highest level of care to your pets.
Our Team
Our team is led by Dr. Enrique Cruz, a licensed veterinarian with over 20 years of experience. Dr. Cruz is passionate about providing excellent care to pets and educating clients on how to keep their pets healthy. Our team also includes skilled veterinary technicians and assistants who are dedicated to providing compassionate care to pets.
Why Choose Us
At Camelback Animal Clinic, we are dedicated to providing personalized care to each and every pet that walks through our doors. We understand that every pet is unique and has different needs, and we are committed to providing tailored care to meet those needs. Our state-of-the-art facilities and skilled team of veterinarians and technicians make us the ideal choice for pet owners in the Phoenix area.
Overall Review Summary
Camelback Animals Clinic has received a mixed bag of reviews from pet owners. While some reviewers have had positive experiences, others have reported negative encounters.
Positive Experiences
Some reviewers praised Dr. Cruz and his staff for their excellent care and patience with their pets. They appreciated the clear communication regarding costs and medical needs, and were impressed with the clinic's ability to accommodate emergency visits.
Negative Experiences
Many reviewers were dissatisfied with their experiences at Camelback Animals Clinic. Some common complaints included:
- Overcharging and Hidden Fees: Several reviewers felt that the clinic was more interested in making a profit than in providing quality care for their pets. They reported being charged exorbitant amounts for unnecessary tests and treatments.
- Poor Communication: Some reviewers expressed frustration with the clinic's communication style, citing instances of poor follow-up, lack of transparency, and unreturned calls.
- Malpractice and Negligence: A few reviewers reported instances of malpractice, including burns from heating pads and incorrectly diagnosed conditions.
Common Concerns
- Lack of Transparency: Many reviewers felt that the clinic was not transparent about costs, treatments, and test results.
- Poor Customer Service: Some reviewers reported being ignored, dismissed, or talked down to by the clinic's staff.
