Experience Alaska's Wilderness in Comfort and Style
At Puffin Inn of Anchorage, we pride ourselves on being your gateway to Alaska. Located near Ted Stevens International Airport and downtown Anchorage, our hotel offers a unique blend of Alaskan hospitality and modern amenities designed to make your stay comfortable and relaxing. Our recently renovated hotel features 85 guest rooms and suites, separated into four room styles: Deluxe, Moderate, Boutique, and Economy. Whether you're a romantic couple, a family, or a solo traveler, we have the perfect room to suit your needs.
Our Services
We provide a range of services to make your stay with us truly unforgettable. Enjoy a complimentary continental breakfast to fuel your adventures, and take advantage of our complimentary airport shuttle to get you here and back again. Our modern business center is equipped with computers, and we offer free WiFi internet throughout the hotel. Stay active in our exercise center, and enjoy the fresh Alaskan air in our smoke-free rooms. We're also pet-friendly, so you can bring your furry friend along for the adventure.
Accommodations
Our hotel rooms have been carefully designed to provide the perfect blend of comfort and functionality. Our Deluxe Rooms feature pillowtop mattresses, 42-inch flat-panel HDTVs, and interior corridors with elevator access. Our Boutique Rooms are located in a separate building and offer a more private and comfortable experience. Our Moderate Rooms are perfect for families or those with lots of gear, and our Economy Rooms offer a budget-friendly option without compromising on amenities.
Our Commitment
At Puffin Inn of Anchorage, we're committed to providing exceptional service and ensuring that your stay with us is nothing short of amazing. Our goal is to be your Alaska home away from home, and we'll do everything we can to make you feel welcome and comfortable.
Cleanliness and Maintenance Issues
Several reviewers expressed dissatisfaction with the cleanliness and maintenance of the hotel rooms. Specifically, guests found dirty bedding, hair, and dirt spots on the sheets, and even dried boogers on the comforter. Some guests had to wait over an hour for the issue to be addressed, and others had to ask multiple times for a clean room.
Front Desk Staff and Management
There were also complaints about the front desk staff and management. Some guests reported rudeness from the front desk, while others had issues with the management, including being yelled at and refused to show a policy.
Positive Experiences
On the other hand, some guests had positive experiences with the hotel. They praised the friendly staff, comfortable rooms, and convenient location. The breakfast was also highlighted as a strong point.
Room Quality and Value
There were mixed reviews about the room quality, with some guests finding them to be clean and comfortable, while others reported issues with maintenance and cleanliness. Some guests felt that the price was reasonable for the quality of the room.
