Your Protection is Our Priority, Trust Us to Protect Your Future
Discovery Pro Insurance Agency has been a trusted partner in the insurance industry since 1998. Over the past two decades, we have built a reputation for providing customized insurance solutions that cater to the unique needs of our clients. Our commitment to quality service and customer satisfaction has resulted in a remarkable growth rate of 200% each year for the past 10 years. Our production staff is comprised of eight full-time licensed brokers and four active professional customer service representatives who are always ready to assist with a variety of insurance needs.
Our Services
At Discovery Pro Insurance Agency, we offer a wide range of insurance products designed to provide comprehensive coverage for individuals and businesses. Our services include:
Bus Insurance
We offer bus insurance that provides coverage for commercial auto physical damage, general liability, workers compensation, and employment practices liability insurance (EPLI). Our bus insurance covers a variety of buses, including school buses, tour buses, and transit buses.
Truck Insurance
Our truck insurance provides coverage for commercial auto physical damage, general liability, workers compensation, and EPLI. We offer insurance for a variety of trucks, including semi-trucks, box trucks, and dump trucks.
Limo Insurance
Our limo insurance provides coverage for commercial auto physical damage, general liability, and workers compensation. We offer insurance for a variety of limousines, including stretch limousines, SUV limousines, and luxury vans.
Non-Emergency Medical Vehicle Insurance
We offer non-emergency medical vehicle insurance that provides coverage for auto liability, physical damage, general liability, and professional insurance. Our non-emergency medical vehicle insurance covers vehicles with a seating capacity of up to 14 passengers, including vehicles with wheelchair ramps and lifts.
Business Insurance
Our business insurance provides coverage for general liability, workers compensation, and EPLI. We offer insurance for a variety of businesses, including retail stores, restaurants, and offices.
Worker's Compensation Insurance
We offer worker's compensation insurance that provides coverage for medical expenses, lost wages, and rehabilitation costs for employees who are injured on the job.
Why Choose Us?
At Discovery Pro Insurance Agency, we are committed to providing our clients with exceptional customer service, quick turnaround time, and claims expertise. We have a contract with almost all insurance companies, so we can get quotes from all insurance companies at once, eliminating the need for you to shop around. Our multilingual staff, which includes English, Spanish, and Korean speakers, is dedicated to helping you find the best coverage at the lowest rates possible.
Our dedicated staff issues the Certificate of Insurance on the same day, except in special cases, and the addition and removal of drivers and vehicles can be done within 24 hours. Our claim department staff reports claims within 24 hours, ensuring that your claims are handled promptly and efficiently.
At Discovery Pro Insurance Agency, we are not just insurance salespeople. We are your trusted partners, dedicated to helping you with all your filing needs, including DOT/MC/NY/KY/TCP/CA/MCP/Airport/National Parks contracts, and more.
Let us help you protect what matters most. Contact us today for a quote at 213-252-3111.**
Overall Experience
The reviews of Discovery Insurance are mixed, with some customers having positive experiences while others have had negative ones.
Positive Experiences
Several customers have praised the exceptional service they received from the insurance company. Marylynn Clune and Nan Si both gave glowing reviews, with Marylynn commenting that the agent was "very nice" and Nan Si expressing her gratitude for the professionalism, knowledge, and empathy shown by the team. Blake Kim and Erc Car Service also had positive experiences, with Blake praising the understanding and easy communication with the agent, and Erc commenting that the agents were always helpful.
Negative Experiences
On the other hand, several customers have had negative experiences with Discovery Insurance. Ming Q. gave a 1-star review, alleging that the agent, Paul Lim, stopped them from shopping around for insurance and forced them to use his services. Gerume Bekele also gave a 1-star review, complaining about poor service and charging of broker fees without permission. Tea House gave a 2-star review, complaining about slow and inaccurate service from the agents, while Mark S. also gave a 2-star review, warning against using the company.
