Healthy and Beautiful Smile is now within your Reach!
At Smile Ensure Dental Care, we are committed to providing you with high-quality dental work, utilizing our state-of-the-art equipment, well-qualified staff, and excellent customer service. Our utmost care and attention to detail ensure that you receive the best possible oral healthcare, tailored to your unique needs and requirements.
Our Philosophy
We understand that every patient is unique, and we strive to create a personalized experience that meets your individual needs. Our goal is to make you feel good about your oral health, and we achieve this by providing honest diagnoses, professional advice, quality treatment, and excellent service. We believe that a healthy and beautiful smile is within your reach, and we're dedicated to helping you achieve it.
Our Services
We offer a comprehensive range of dental services, including restorative dentistry, preventive dentistry, cosmetic dentistry, pediatric dentistry, periodontal and specialty dentistry, and emergency dentistry. Our team of highly skilled and experienced general, cosmetic, and specialty dentists will listen to your concerns, identify any problems, and outline a range of treatment options tailored to your needs.
Quality and Comfort
We take pride in providing a clean, friendly, and relaxing atmosphere that makes you feel at home. Our knowledgeable and friendly office staff are always available to guide you through the process, address any concerns you may have, and ensure that you feel comfortable throughout your treatment.
Convenience and Accessibility
We understand the importance of convenience and accessibility. To accommodate your individual needs, we offer flexible hours of operation, affordable fees, and a variety of payment options. We accept Medi-cal/Denti-Cal and all major PPOs insurance, as well as Care Credit.
Continuous Improvement
We believe in continuous improvement and are dedicated to staying abreast of the latest technologies and methodologies in the dental field. Our doctors and staff take continuing education classes throughout the year to stay updated on the latest procedures and techniques. We also take patient feedback and suggestions seriously, using them to discover opportunities for improvement.
Health and Safety
At Smile Ensure Dental Care, we take the health and safety of our patients very seriously. We put significant effort into maintaining our facility, ensuring that it meets the highest standards of cleanliness and hygiene. Our dental facility utilizes state-of-the-art technology to provide radiation-free (Digital X-rays) and pain-free treatments as possible.
Overall Experience
The reviews highlight a mix of positive and negative experiences at the dentist's office. While some patients had a great experience with the dentist and staff, others faced issues with communication, billing, and treatment.
Positive Experiences
Patients praised Dr. Patel for being gentle, professional, and clear in her explanations. The staff, including Eddie and Anna, were commended for their efficiency and kindness. The office's modern amenities, such as TVs in the treatment rooms, were also appreciated.
Negative Experiences
Some patients experienced poor communication, leading to misunderstandings and delays. The office staff was criticized for being rude, unresponsive, and inefficient. Some patients felt that they were not treated fairly due to their race.
Specific Issues
Some patients experienced issues with anesthesia, X-rays, and billing. In one case, a crown fell off, and the post remained in the patient's mouth. Another patient felt that the dentist did not properly diagnose an infection, leading to a painful experience.