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A Welcoming Community in Beautiful Ontario, California
Nestled amidst the charming streets of Ontario, California, Hallmark at Mission offers a vibrant and welcoming apartment living experience for residents seeking a comfortable and fulfilling home. We combine stylish design with convenient amenities in a community that feels like an extension of your home.
Discover Your Comfort
Step into your spacious one or two bedroom apartment and be greeted by plush carpet, elegant hardwood floors, and a welcoming ambiance. Enjoy the benefits of central air and heating, extra storage, walk-in closets, and a washer and dryer in your home. Each apartment features a private balcony or patio, offering a serene space to relax and take in the California sunshine.
An Array of Amenities
Beyond your apartment, discover a host of community features designed to enhance your lifestyle. Unwind in the shimmering swimming pool and soothing spa with an outdoor shower. Host gatherings in the spacious clubhouse or gather with friends and family in the cozy picnic area with a barbecue. We also offer a dedicated dog park for our furry friends.
Convenience at your fingertips
Location is key at Hallmark at Mission. We're conveniently close to shopping centers, restaurants, and entertainment venues, with easy access to the 10 Freeway for your everyday commute. Our friendly and responsive staff is always available to address your needs and ensure a seamless experience.
Our commitment to you
At Hallmark at Mission, we pride ourselves on providing exceptional customer service and maintaining a well-maintained community. We are dedicated to ensuring that residents have a positive and enriching experience living in our community.
Management Issues
There are several complaints about the property management, including unresponsive staff, difficulty in getting in touch with them, and micro-managing. Some reviewers mentioned that the management would find excuses to take money from their deposit, and that they were not helpful in addressing issues.
Cleanliness and Maintenance
Some reviewers mentioned issues with cleanliness, including a dirty pool area, stained faucets, and rusty appliances. However, others praised the maintenance staff, particularly Jose, for keeping the apartments and amenities clean.
Deposit Issues
Several reviewers mentioned that the management would find ways to keep their deposit, even if they left the apartment in good condition.
Safety Concerns
Some reviewers mentioned safety concerns, including a lack of security, homeless people in the parking lot, and stolen vehicles.
Positive Experience
On the other hand, some reviewers had a positive experience, praising the modern and clean complex, and the responsiveness of the resident manager, Kimberly.