At Counseling Center of West Michigan, we believe that everyone deserves access to personalized mental health support. Our team of licensed providers is dedicated to serving our community by providing comprehensive mental health services in a welcoming and inclusive environment.
Our Mission
Our mission is to support the mental and emotional health of everyone who walks through our doors. We believe that everyone can benefit from counseling, regardless of where they are in their journey. Our providers aim to ensure that every patient is heard, understood, and supported, creating a safe and non-judgmental space for individuals to explore their thoughts, feelings, and experiences.
Our Services
We offer a wide range of mental health services, including individual therapy, group therapy, outpatient therapy, and animal-assisted therapy. Our team of licensed providers is dedicated to providing personalized support to individuals, couples, families, and groups. We believe that each individual's journey is unique, and our providers work collaboratively with patients to develop a treatment plan that meets their specific needs and goals.
Our Providers
Our team of providers is comprised of licensed therapists, counselors, and psychiatrists who share a common goal: to serve our community by supporting the mental and emotional health of everyone who seeks our services. We pride ourselves on supporting our providers so they can focus on delivering excellent patient care. Our collective belief is that none of us were ever meant to walk this journey alone, and we strive to create a welcoming environment that is accessible to all.
Our Commitment
At Counseling Center of West Michigan, we are committed to providing exceptional mental health services that are tailored to the unique needs of each individual. We believe that everyone deserves access to quality care, and we strive to create a safe, inclusive, and supportive environment that fosters growth, healing, and self-discovery.
Common Issues and Concerns
Many reviewers have expressed dissatisfaction with their experience at the Counseling Center of West MI-GR Campus. Common issues include:
- Poor Customer Service: Several reviewers have reported negative interactions with receptionists, including rudeness and unhelpfulness.
- Provider Issues: Some reviewers have expressed dissatisfaction with their therapists, citing lack of professionalism, misdiagnosis, and reckless prescription practices.
- Billing and Scheduling Issues: Reviewers have reported problems with billing, including unexpected charges and difficulty scheduling appointments.
- Lack of Professionalism: Some reviewers have expressed frustration with the center's unprofessional atmosphere and lack of concern for clients' needs.
Positive Experiences
On the other hand, some reviewers have reported positive experiences at the Counseling Center of West MI-GR Campus, including:
- Convenient Locations: The center has multiple locations, making it easy for clients to find a convenient location.
- Variety of Services: The center offers a range of services, including counseling, therapy, and testing.
- Friendly Staff: Some reviewers have reported friendly and helpful staff, including therapists and support staff.
- Childcare Services: The center offers childcare services, making it easier for parents to attend appointments.