At Granite City Apartments, we pride ourselves on being Folsom's premier boutique apartment community. Our charming craftsman architecture and lush landscaping create a serene atmosphere, perfect for those looking to escape the hustle and bustle of city life. Nestled along the quiet tranquility of Willow Creek, our community offers the perfect blend of comfort, convenience, and natural beauty.
Our Story
Our commitment to providing exceptional living experiences is reflected in every aspect of our community. From our spacious, designer-inspired floor plans to our extensive range of luxurious amenities, we've carefully curated every detail to ensure a truly exceptional living experience. Our residents enjoy a unique blend of comfort, convenience, and connection, with access to a range of amenities designed to enhance their lifestyle.
Our Services
At Granite City Apartments, we're dedicated to providing a living experience that's tailored to meet the needs of our residents. Our comprehensive range of services includes:
- Spacious one, two, and three-bedroom floor plans, featuring designer interiors, pre-wired for high-speed internet, and optional in-home laundry
- Luxurious community amenities, including a clubhouse, outdoor recreation area, resident business center, and more
- Energy-efficient design, featuring Energy Star-rated appliances, dual-pane windows, and environmentally conscious construction
- Unparalleled location, with direct access to the Willow Creek bicycle trail, Folsom Lake, and the Folsom Premium Outlets
Our Mission
At Granite City Apartments, our mission is to provide a living experience that exceeds the expectations of our residents. We strive to create a sense of community, connection, and belonging, where every individual can thrive and live their best life.
Overview of Reviews
The reviews are divided between negative and positive experiences at a housing complex. The negative reviews focus on the rudeness of the district manager and the difficulties encountered during the application process. The positive reviews praise the staff, particularly Manager Ryan, and the maintenance team.
Difficulties with Application Process
The reviewers experienced difficulties during the application process, including being asked to provide unnecessary documentation and being told to contact the EDD to close an old case from 2016. The district manager was unhelpful and rude, refusing to provide alternative solutions or listen to the reviewer's concerns.
Rude District Manager
The reviewers described the district manager as rude and unhelpful, speaking to them in a condescending manner and causing emotional trauma. The manager refused to provide assistance or support, leading to a frustrating and stressful experience.
Friendly and Helpful Staff
The reviewers praised the staff, particularly Manager Ryan, for their excellent customer service and kindness. The maintenance team was also efficient and quick to respond to repair requests.
