Experience & Excellence: A Tradition of Trust in Property Management
At The Dermatology Center of Memorial, our primary goal is to provide exceptional dermatology care to our patients in a comfortable and convenient setting. Our team of experienced professionals is dedicated to delivering the highest level of care, exceeding patient expectations, and fostering a supportive and nurturing environment.
Our Mission
Our mission is to provide outstanding dermatology care to our patients, incorporating the latest medical techniques and cutting-edge technology to ensure optimal outcomes. We strive to educate our patients on their medical condition, treatment options, and self-care techniques to empower them to take an active role in their health and well-being.
Our Services
Our comprehensive services include but are not limited to:
- Treatment for various skin conditions, such as acne, eczema, psoriasis, dermatitis, and skin cancers
- Surgical procedures, including the removal of skin cancers and benign tumors
- Cosmetic services, including a wide range of beautifying procedures
Our Team
Our dedicated team is composed of experienced professionals who are committed to providing exceptional patient care. Our team includes:
- Dr. Jan Miller Schwartz, a renowned dermatologist with over thirty-nine years of experience
- Devina "Dee" Lane, our Office Manager and Billing Coordinator
- Kim Foster, our Back Office Manager
- Christina Bernal, a Medical Assistant with eight years of experience
- Nancy Aguilar, our Medical and Surgical Assistant
Our Commitment
At The Dermatology Center of Memorial, we are committed to providing a supportive and caring environment that prioritizes patient education and empowerment. We believe that quality patient care can only be achieved through careful listening, attentiveness, and a commitment to delivering exceptional medical and surgical expertise.
Our Philosophy
We believe that patients deserve not only the best healthcare available but also a supportive, friendly, and nurturing environment. Our team is dedicated to providing compassionate and personalized care, empowering patients to take an active role in their health and well-being.
Our Expertise
Our experienced team is skilled in treating a wide range of skin conditions, including but not limited to:
- Skin cancers
- Eczema
- Psoriasis
- Dermatitis
- Skin infections
- Skin allergies
- Hair loss
- Pigmentation disorders
- Rosacea
- And many more
Our Facilities
Our modern and well-equipped facilities are designed to provide patients with a comfortable and confidential environment. Our offices are conveniently located in Houston, Texas, and we accept a variety of insurance plans.
Contact Us
We invite you to contact us at any time to schedule an appointment, ask questions, or learn more about our services. Our dedicated team is committed to providing exceptional patient care and looking forward to serving you.
Patient Experience
Many patients have expressed dissatisfaction with their experience at Dr. Jan Miller Schwartz's office. Some have reported long wait times, ranging from 30 minutes to over 2 hours, before being seen by a doctor. Others have complained about poor communication and a lack of follow-up after appointments.
Communication Issues
Several patients have mentioned the difficulty in getting in touch with the office or receiving timely follow-up calls. Some have described receiving excuses and apologies only after repeated attempts to reach out to the office.
Treatment and Diagnosis
A few patients have shared positive experiences with Dr. Schwartz, citing her expertise and attention to detail. One patient praised her ability to quickly diagnose and explain their skin condition. However, some patients have reported feeling rushed and having difficulty asking questions or expressing concerns.
Office Staff and Facilities
Some patients have expressed frustration with the staff's attitude and the overall atmosphere of the office. A few patients have mentioned poor signage, inadequate parking, or uncomfortable waiting areas.
